The Journey of a Network Engineer:



August 7, 2011  4:37 AM

Going toward ISO20000 and ITSM tool

Posted by: Sulaiman Syed
ISO20000, ITIL, ITSM, Service

This post will be different from my usual writings. mainly cause the focus is different. I would be posting more regarding this as the IT department go forward ever further. The organizational to improve the quality decided to apply the

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