We had to test Manage Engine IT360 for the use in our enterpirse network. IT360 is a move toward IT service management (ITSM) which is a part or ITIL.
In brief words IT360 is
IT360 is an Integrated IT management solution by ManageEngine designed to Monitor and Manage IT Infrastructure for Medium and Large Enterprise. ManageEngine IT360 adds a business context to monitoring IT Resources, there by helping the various stakeholders understand the impact of downtimes on the business.
This review is actually old. But im making a formal point where all the links to the blog entries can be found from one place. The review consisted of three parts as following:
- Manage Engine IT360 Review – Part 1
- Manage Engine IT360 Review – Part 2
- Manage Engine IT360 Review – Part 3