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November 12, 2012  1:59 PM

Improving client business Value



Posted by: James Murray
Business continuity, business descisions, business efficiency, Cloud architecture, Information Technology, It consultant, IT Consulting, modern network archtictect, modern network archticture

Most IT experts are thinking tactically.  Our job as is to think about how to do things.  How am I going to keep systems up and running?  How am I going to fix something that failed?  How am I going to do what I’m doing more...

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October 8, 2012  1:54 PM

Marketing in the Information age… a look back



Posted by: James Murray
CRM Design, customer centric marketing, Customer satisfaction, Customer Services, IT Hostage, IT Infrastructure, modern network archticture, Mondern Network Architecture, Online marketing strategy, Organizational productivity, seattle IT consulting, strategic Planning, strategy, Technical Architect, technical requirements, The Cloud

I was reading a blog recently called Channels com but never...

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October 8, 2012  12:57 PM

Knowledge Management for Incident Managers



Posted by: James Murray
business descisions, business efficiency, business scaling, Cloud, Customer satisfaction, Customer Services, Information Technology, IT Architect, IT Consulting, IT Infrastructure, ITIL, modern network archticture, seattle IT consulting

Working as a Seattle business consultant

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December 4, 2011  9:44 PM

IS vs IT



Posted by: James Murray
Information system, Information Technology, IT Consulting, modern network archticture

I'm kind of used to the way technical and non-technical people interchange the terms Information technology and Information System.  I was speaking with a very savvy client who began splitting hairs over the difference between IT and IS.  I mentioned that most people use the term interchangeably...

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