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October 8, 2012  1:54 PM

Marketing in the Information age… a look back



Posted by: James Murray
CRM Design, customer centric marketing, Customer satisfaction, Customer Services, IT Hostage, IT Infrastructure, modern network archticture, Mondern Network Architecture, Online marketing strategy, Organizational productivity, seattle IT consulting, strategic Planning, strategy, Technical Architect, technical requirements, The Cloud

I was reading a blog recently called Channels com but never...

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October 8, 2012  12:57 PM

Knowledge Management for Incident Managers



Posted by: James Murray
business descisions, business efficiency, business scaling, Cloud, Customer satisfaction, Customer Services, Information Technology, IT Architect, IT Consulting, IT Infrastructure, ITIL, modern network archticture, seattle IT consulting

Working as a Seattle business consultant

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February 6, 2012  2:23 PM

Modern Network Architecture – Analysis of the customer experience



Posted by: James Murray
Customer Services, Customer Services Analysis, IT Consulting, Modern Network Architecture, seattle IT consulting

In a previous article I discussed the importance of customer satisfaction in the design of modern network architecture. 

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