Posted by: James Murray
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Working with small business networks, there are some
I recently spoke to an owner looking to build a technology proof of concept. The technical director didn’t see any problem expanding the solution from 1 to 500. Then from 500 to 5000 and so on to infinity. All using the same equipment he presently managed in his data center. I began asking the CEO some technical questions about capacity of the various bottlenecks I was seeing. The CEO hadn’t been made aware of any of these issues. Obviously the CEO wanted to take these thoughts and questions to the his IT expert.
Throughout my career I’ve asked questions. I’ve come to realize that most people have no idea what they are walking into, unless they’ve done it before. In IT we don’t like to ask for help. The personality type of an IT expert is someone who is most comfortable with ideas and things. Not so much with people. We live in an age where a few computers allow people to do so much more than we ever expected. It takes experience to scale systems. It’s much more complicated than just adding a few more computers.
I’m a Seattle IT consulting expert trying to understand how to teach and explain these ideas to both technical and non-technical experts so that they don’t have to go through the trial and error of learning these lessons the hard way. Your input on your own experiences would be appreciated.