Modern Network Architecture:

February, 2013

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February 11, 2013  1:08 AM

Getting IT to document… The Knowledge Base

James Murray James Murray Profile: James Murray

Long before I became a Seattle IT Consultant, I started at the bottom.  About 21 years ago my mentor said to me,

IT guys never document.  If you want to leap frog ahead, practice...

February 10, 2013  3:31 PM

Service Level Review – Copiers and phone bills…???

James Murray James Murray Profile: James Murray

As a Seattle IT Consultant I look for ways to save my clients some money, improve reliability and generally build value for the business.  One of the fastest ways to quickly save the...


February 10, 2013  3:18 PM

Too late for a Technical Services Level Assessment?

James Murray James Murray Profile: James Murray

As a 3rd party independent, Seattle IT Consultant, I am sadly often pulled into a business problem after a catastrophic failure.  This is the easiest point to have a

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February 10, 2013  3:01 PM

The value of a Technical Services Level Assessment?

James Murray James Murray Profile: James Murray

As a Seattle IT Consultant I am often called on to give advice or fix an IT problem.  The first question I usually ask is do you have any documentation for your technology.  You probably know what the answer to that...


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