December, 2012

Building IT support teams

As a Seattle IT Consulting company I get lots of help from the most unexpected sources.  This morning I got an email telling me about this great CRM add-on.  My friend knew that I was giving a talk on CRM on January 10th...

SharePoint syncing Outlook Contacts

Working as a Seattle IT Consultant, I am getting more and more 365 Migrations for email.  Now my clients are asking what SharePoint is for.  I tell them it’s a possible SaaS alternative for a file server.  Since most...

The assessment – Business Analysis

When I started my IT Career I heard this joke about developers…,

…A team of IT experts/developers are sitting together in a room bragging to each other about their skills.  Then the...

Good to Great – “One stop IT Everything Shop”

Working as a Seattle IT Consultant, I run into companies that claim to do everything for their clients.  They call themselves an IT “One Stop Shop.”  It’s a cool image.  Plus it rhymes.  For most business owners...

Some of the myths of IT

Working with one of my IT Consulting clients I ran into what I call a Myth of IT.  These Myths are those stereotypes and assumptions about the IT department that may or may not be true.  Often these myths are believed by the...

How NASA solved a problem we see today.

Back in the ‘60’s my father was an engineer working for a NASA contractor.  His specialty was acoustics.  At first this may seem like a strange thing for NASA to worry about.  Acoustics is the...

Two simple IT department issues in Modern Network Architecture

As a business grows there is often a rebellion in IT departments.  On the one hand, IT technicians become overworked.  What I call

Supporting roles for Operations Management

In previous postings I’ve discussed the

Modern Network Architecture – IT Team players?

In working with clients between about $800,000 / year and 5 Million dollars per year, companies need to make a change.  I started out as more of a

Documentation – Hardware, software and Users

How to Document Working with IT departments as a Consultant in Seattle, I find that most IT experts may be good at technology, but have no idea how to document it.  Over the years I’ve developed my own style.  Most IT...