For the last couple of months, I’ve been trying to understand how Samsung put out the Galaxy S series of smartphones without noticing how deeply flawed the GPS software is. Today I finally understand.
I’ve spent the last couple of weeks in Michigan, where I tested out the Epic 4G, Verizon’s version of the Galaxy S. While I was there, this device would not get a GPS satellite lock on, no matter what.
I’m back in Atlanta now, and the Epic 4G just got a GPS lock in less than 10 seconds.
I’m not sure what the problem is, but it’s clearly linked to geography. So if Samsung didn’t test its models in the right locations (or the wrong ones, depending on how you look at it) the developers wouldn’t have seen the problem.
Not that I’m excusing Samsung. If it expects to do well in this business, it needs to fully test its smartphones before releasing them.
And those of you who live in areas where your Galaxy S model’s GPS is useless, you have my sympathies. Here’s hoping Samsung gets its act together and releases the fix it promised soon. AT&T’s Captivate has it already, but the other devices are still waiting, including the aforementioned Epic 4G, Verizon’s Fascinate and T-Mobile’s Vibrant.