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June 28, 2013  7:46 PM

Profiling the best Exchange Server professionals (June 2013) – Dave Stork

Matt Gervais Matt Gervais Profile: Matt Gervais

I hope everyone is having a good summer so far. This month, I’m again pleased to announce the most recent recipient of our monthly “Profiling the best Exchange Server professionals” program – Dave Stork.

You may recall from past posts that there have been a few recipients with multiple nominations. Well, Dave is another key member of the Exchange community who was nominated multiple times by his peers, Dave is another person with a solid blog, is always tweeting helpful information and offering helpful advice, and also partakes in the terrific UC Architects podcast series.

I can personally state that Dave is always extremely receptive and helpful with any questions I have, so when I saw that he had been nominated several times, it was an easy choice. I caught up with Dave this week to ask him a few questions regarding how and where he got started with Exchange, as well as his plans for the future.

1. Can you give a brief description of how you began working with Exchange Server and related technologies?

I had already had a little experience with administrating Exchange 5.5 and 2000, but my employer offered internal training for MCSA 2003 with Exchange 2003 as an elective exam. It took me three tries to pass the exam, but afterward I admitted to my manager that I actually liked Exchange. After that, I got mostly Exchange-related projects, since I had the most experience… me and my big mouth.

2. What’s your favorite part of working with Exchange Server and related technologies?

There are a lot of things I enjoy, but I mostly concentrate on transitions and migrations. A successful migration should have little to no unexpected negative effects on end users; that’s something I really enjoy seeing through. That said, I also quite enjoy training and coaching customers and co-workers in both old and new versions of Exchange. This is especially true when it comes to explaining new features that will ease folks’ burdens and result in higher productivity.

3. What are you excited to work on in 2013 and why?

I’m very excited to continue working with Exchange, as it’s still my main focus and specialty. I also hope to see more and more Exchange 2013 deployments, especially those that would benefit from enhancements in 2013 compared to 2010.

We’ll probably see some interesting updates for Exchange 2013 this year. They’ve already lifted the veil on some of the new features coming in CU2, but I think we can expect interesting things in CU3 and perhaps CU4 as well this year. I also keep my eye on Office 365, Azure and Lync projects. I definitely see interest growing in those products and I think they can complement a lot of Exchange environments.

Do you have someone you think should be nominated for our monthly award? Write us and let us know.

Until next time,


June 25, 2013  5:38 PM

What Exchange content would you like to read about?

Matt Gervais Matt Gervais Profile: Matt Gervais

Here at, we’ve been publishing how-to’s, troubleshooting tips, news articles, guides, expert responses and more for over a decade. And like you, we’ve seen Exchange and surrounding technologies mature and change over that time.

As things change, we must change with them, so we’re putting out the call. What topics would you like to learn more about? Is there a topic we’re not covering enough? Maybe there is one we’re covering too much. The important thing is that we want to give you what you want and what you find most interesting.

Take a moment and write us. Tell us what you’d like to see on the site:

And how would you like that information delivered to you?

We’re open to suggestions and would like to hear not only what you’d like to read about, but how we could improve on things. We want to serve our readers as effectively and efficiently as possible, so take a few moments to help us help you.

Until next time,


June 20, 2013  6:45 PM

Immerse yourself in Exchange 2013 literature

Matt Gervais Matt Gervais Profile: Matt Gervais

“Read, read, read. Read everything — trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You’ll absorb it.” – William Faulkner

As an editor and writer, being an avid reader isn’t necessarily a requirement — but it should be. I read various blogs, websites, Twitter, technical forums and more. Simply put, it’s one of the best things I can do to continually get better at what I do.

I’d like to pass along that same sentiment to you. Maybe you’ve been considering a move to Exchange 2013 or maybe you’re already there. Either way, there’s a wealth of knowledge on topic available. The more you read about it, the more you’ll understand. Things will be subsequently prove easier for you and ultimately you’ll improve at your job.

You can turn to our site and read some of the helpful Exchange 2013 tips from some of the community’s best and brightest, though of course we can’t cover everything.

Below you’ll find a number of books on Exchange Server 2013, some are out now; others will be out within the next few months. Immerse yourself in as many as possible, they can only help you in the long run.

 * Microsoft Exchange Server 2013 Unleashed (released December 7, 2012) by Rand Morimoto, Michael Noel, Guy Yardeni and Chris Amaris

This one provides a basic, yet comprehensive look at new features, architectural changes, migrations paths and more. 

* Microsoft Exchange Server 2013 PowerShell Cookbook: Second Edition (released May 22, 2013) by Jonas Andersson and Mike Pfeiffer

By now, everyone agrees a superior grasp of PowerShell should be a large part of any Exchange administrator’s repertoire. Get the knowledge you need here.

You can also read some of Mike Pfeiffer’s contributions to, several of which include helpful PowerShell tips.

* Microsoft Exchange Server 2013: Design, Deploy and Deliver an Enterprise Messaging  Solution (due to release July 29, 2013) by Nathan Winters, Neil Johnson and Nicolas Blank

Not out yet, but sure to be top-notch due to whose involved, this book is aimed at those “in the trenches” and details processes necessary for the best possible Exchange 2013 deployment.

* Mastering Microsoft Exchange Server 2013 (due to release Sept. 23, 2013) by David Elfassy 

This book is a continuation of the best-selling series. It promises step-by-step instructions for design, installation, administration and more, straight from Microsoft MCMs.

* Microsoft Exchange Server 2013 Inside Out: Mailbox and High Availability by Tony Redmond (due to release Oct. 22, 2013)

A quick look at the title and author here, and you know exactly what you’re going to get: a deep dive into mailbox and high-availability tips from one of the world’s foremost Exchange experts.

* Microsoft Exchange Server 2013 Inside Out: Connectivity, Clients, and UM by Paul Robichaux (due to release Oct. 22, 2013)

Top-notch expert advice again, this time from Paul Robichaux. Much like Tony, Paul has a number of technical books under his belt. This is definitely one to watch for.

What’s on your summer reading list? Write and let me know.

Until next time,


May 24, 2013  6:16 PM

Reviewing recent content: Office 365, Exchange 2013, e-discovery and more

Matt Gervais Matt Gervais Profile: Matt Gervais

Every couple months, I think it’s important to review some of our better tips and articles. You may have missed them for one reason or another, but fear not, I’ve got several of them bundled up in this blog post.

As always, be sure to follow us on Twitter @ExchangeTT and be sure to check our homepage and expert response pages frequently, as we’re constantly publishing new and informative content.

* Exchange 2013 CU1 gives green light to coexistence, migrations
While customers are now free to begin their “coexistence journey” with Exchange 2013 CU1, there’s plenty they should understand before beginning that trek.

* Where did the hub transport server role go in Exchange 2013?
Although the hub transport server is no longer a separate role in Exchange 2013, the transport architecture and services still live on.

* Highlighting new features in Exchange 2013: Compliance and e-discovery
New features in Exchange 2013 may actually help drive adoption. Take compliance and e-discovery features for example.

* Preventing denial-of-service attacks on virtualized Exchange servers
Denial-of-service attacks pose a serious security threat to virtualized Exchange servers. Discover what you can do to mitigate potential intrusions.

* How to configure Exchange 2013 site mailboxes
Exchange 2013 site mailboxes are a great new feature, but several configuration steps are necessary before rolling them out to users.

* Configuring federation proxy servers for a hybrid Office 365 deployment
Part of the hybrid Office 365 single sign-on configuration process is correctly setting up federation proxy servers. Here’s how.

* Helpful OWA 2013 mobile device hints for administrators
Supporting OWA 2013 on various mobile devices can prove a bit tricky. These important tips will make life easier for admins and users alike.

What topics would you like to see covered on the site? Write me and let me know.

Until next time,


May 23, 2013  7:14 PM

Experts weigh in on Exchange 2013 Server Role Requirements Calculator

Matt Gervais Matt Gervais Profile: Matt Gervais

If you’ve been following the Exchange team’s blog with any sort of regularity recently, I’m sure you’ve probably seen that they’ve been dropping a lot of updates and new tools.

Just to name a few, there’s the:

  • Updated Exchange 2013 Deployment Assistant,
  • The new Message Analyzer tool,
  • The Exchange 2013 Management Pack, and
  • The Exchange 2013 Server Role Requirements Calculator.

The last item in this list is one that’s really seemed to get a lot of press, so I asked a couple of my most trusted Exchange experts — Dave Stork and Michael Van Horenbeeck — on their thoughts regarding the calculator.


To start, Stork pointed to the importance of the expansion of the calculator since the 2010 version, which only accounted for the mailbox server role.

“Remember, Exchange 2013 has a different infrastructure. Where in Exchange 2010, the UM role was separate, it’s now part of the 2013 mailbox role,” said Stork. “Those changes in infrastructure explain the difference in results of both calculators.”

Both experts also noted the dramatic memory increase from an eight GB minimum in the previous iteration (multi-role), to the now 24 GB minimum in the Exchange 2013 version:

“I think a lot of people will be surprised when crunching numbers. I admit, I was too at first,” said Stork.

“[When I saw the] numbers change so drastically, there was a bit of a shock. It’s not that it’s a problem though, memory is relatively cheap and CPU is usually under-utilized,” added Van Horenbeeck.

The important point to understand here is that these new memory requirements will more-than-likely affect Exchange 2013 deployments.

“For smaller shops, having to split up 24 GB for a deployment of limited size might prove too much,” said Van Horenbeeck. “The same applies for virtualizing Exchange 2013; even though it’s fully supported, who wants to virtualize a memory-crunching machine like that?”

“These requirements could mean that the adoption of [Exchange] 2013 will be slower for smaller companies; the Netherlands has a lot of companies in the 100-500 range, vastly smaller than the U.S.,” added Stork. [It’s also possible] that the adoption of Office 365 or other hosting providers will gain traction.

Upon reading this post, another trusted Exchange expert, Michel de Rooij wanted to share his thoughts as well.

“People should also be aware that the calculator tries to make recommendations based on available DIMM sizes, for example eight, 16, 24, 32,” said de Rooij. “That makes less sense of course when virtualizing Exchange. Also, for small memory amounts you get a ‘penalty’ as the minimum amount for the Content Indexing (new engine) already starts at 10 GB.”

What are your thoughts on the new calculator? Let me know.

Until next time,


May 22, 2013  7:00 PM

Profiling the best Exchange Server professionals (May 2013) – Oliver Moazzezi

Matt Gervais Matt Gervais Profile: Matt Gervais

I’m quite pleased to announce the latest recipient of our monthly “Profiling the best Exchange Server professionals” program – Oliver Moazzezi.

Another individual who was nominated multiple times by his peers, Oliver runs a terrific blog, is a prolific tweeter and has been awarded the title of Microsoft Exchange MVP.

I recently spoke with Oliver about a hosted Exchange feature I was working on, (which you’ll find in our June Modern Infrastructure e-zine) but I was also fortunate enough to catch up with him this week to ask him a few questions about how and where he got started with Exchange, as well as his plans for the future.

1. Can you give a brief description of how you began working with Exchange Server and related technologies?

This is a funny one. I studied animation and computer visualization at university, gaining a BA (Hons), but simply could not get a job after graduation. In 2001, I took a part-time job at Cobweb Solutions, as I was adept at computers. That part-time job turned into a full-time one, and I worked my way up to the second line support team, and later became a systems admin.

From there, I really got into Exchange and Active Directory, having a large part in Cobwebs’ Exchange 2000 and Exchange 2003 hosting platforms. I then became the Exchange team lead, and I later designed — as one of two principle architects at Cobweb — the Exchange 2007, 2010 and 2013 hosting platforms. As you can see, it has been one hell of a ride through all the various support roles to where I sit now, overseeing our Exchange and Lync hosting platforms.

2. What’s your favorite part of working with Exchange Server and related technologies?

For me, I think it has always been the scale of the platform. I was just always really into Exchange once I got my hands on it. It’s something I picked up more naturally than any other Microsoft server technology. My primary focuses are Exchange, Lync and Active Directory, and they excite me just as much as when I first started working with Exchange 10 years ago.

3. What are you excited to work on in 2013 and why?

I have to say the cloud. The last 24 months have really been the era of the cloud, and I’m excited to finally see companies take it seriously. It was a hard sell 10 years ago, but through perseverance and the Google/Microsoft fight, it has really gotten into the mainstream. For that, I am proud of what myself and the teams at Cobweb have achieved.

Please join me in congratulating Oliver by tweeting this post.

Until next time,


April 30, 2013  3:33 PM

A spring pitch for our Ask the Expert section

Matt Gervais Matt Gervais Profile: Matt Gervais

Back in January, I urged readers to be part of our Ask the Experts revival. I’m here now not only to reiterate that suggestion, but also to highlight some of the terrific expert responses we’ve published since then.

For example, now that customers are free to migrate to Exchange 2013, we’ve covered numerous helpful topics that folks are sure to run into during their migrations, such as:

These aren’t the only questions we’ve answered since January, so do yourself a favor and head over to the expert answer section of our site and peruse commonly asked Exchange questions, both old and new.

Also, we’re always looking for new talent to answer reader-submitted questions and write expert tips. If you’re interested in the opportunity, feel free to email me at your leisure.

If you have questions of your own, feel free to either write me personally, or drop them in our editor mailbox. Either way, I’ll see them and pass them on to one of our experts.

Until next time,


April 23, 2013  7:16 PM

Profiling the best Exchange Server professionals (April 2013) – Jeff Guillet

Matt Gervais Matt Gervais Profile: Matt Gervais

Since beginning the “Profiling the best Exchange Server professionals” program last October, I’ve relied on those in the Exchange community to nominate worthy candidates for the award. This month, I decided to flex a little editorial muscle and go outside that process. As the April 2013 recipient, I’ve personally selected Exchange MCM and MVP Jeff Guillet.

I somehow became aware of Jeff’s contributions only during last September’s Microsoft Exchange Conference, but I’ve been following his helpful and insightful tweets and blog posts ever since.

Over the past few months, Jeff has written some really noteworthy blog posts, and I’m sure if you’ve read them or follow him on Twitter, you’ll agree that he’s incredibly deserving of the award. As I do with all award recipients, I asked Jeff to share how he got started with Exchange, what he’s excited to work on this year and more.

 *Please join me in congratulating Jeff by tweeting this post.

1. How did you begin working with Exchange Server and related technologies?

I began my career as a BASIC programmer in 1984. This background helped me hone my skills troubleshooting and debugging. In 1996, I took a position for a company in the San Francisco Bay area managing its IT infrastructure, including upgrading the email system to Microsoft Mail 3.02. It was here that I earned my MCSE certification for Windows NT. 

I then made the jump to a consulting company and began specializing in Exchange in version 5.5. I’ve been awarded Microsoft MVP status every year since 2009 and have upgraded my Microsoft certifications for each version of Exchange and Windows. I also earned my Microsoft Certified Master for Exchange in 2011.

2. What’s your favorite part of working with Exchange Server and related technologies?

I enjoy working with Exchange Server because it’s so important to every business. I also enjoy working with customer email systems to solve business needs and security requirements. I take a lot of pride designing and implementing highly available and fault tolerant solutions for customers.

3. What are you excited to work on this year and why?

There are several projects this year that I’ve enjoyed working on, including bringing customers up to the latest version and features. I’m excited to be working with Exchange 2013 and to offer design solutions that provide automatic site fault tolerance through global server load balancing.

Until next time,


March 29, 2013  4:39 PM’s greatest hits of Q1 2013

Matt Gervais Matt Gervais Profile: Matt Gervais

Living in New England, we’re not too upset to see March 2013 come to a close. After a quiet beginning to the winter, February and March brought lots of snow. Fortunately, we at had plenty to keep us busy during those messy months and pushed out lots of great content.

Below, you’ll find some of our top performing content from Q1 2013. Take a look, and you’ll see why these articles were so popular with our readers the first time around.

* An admin’s guide to configuring Gmail in Microsoft Outlook

Do your users want to access Gmail within their Microsoft Outlook clients? There are various setups available.

* Our top five Outlook 2010 tips of 2012

We did the research and found out which Outlook 2010 tips were tops in 2012. Have a look and you’ll see why.

* Troubleshooting Exchange Autodiscover service issues

The Exchange Autodiscover service doesn’t typically need a lot of maintenance, but when issues crop up, it’s important to be ready.

* An inside look at the Exchange 2010 ActiveSync Quarantine feature

Underused but important, the Exchange 2010 ActiveSync Quarantine feature helps restrict which devices connect to Exchange. Here’s what you need to know.

* 10 new PowerShell cmdlets you’ll need for Exchange 2013

Exchange 2013 includes almost 200 new Exchange-specific PowerShell cmdlets. Get started with the 10 most important.

* MVP reviews his first year with Microsoft Office 365

A year ago, a longtime MVP migrated from on-premises Exchange Server to Microsoft Office 365. Read about his experiences and reasons behind the move.

Have a nice weekend!


March 28, 2013  12:44 PM

Profiling the best Exchange Server professionals (March 2013) – Paul Cunningham

Matt Gervais Matt Gervais Profile: Matt Gervais

Since launching our “Profiling the best Exchange Server professionals” program, we’ve had numerous deserving nominees and winners. This month, I’m happy to present the award to the most oft-nominated individual, and with good reason, Paul Cunningham.

If you’re not familiar with Paul or his terrific site, allow me to put it very simply. Paul writes about anything and everything Exchange Server-related. He’s has a multitude of terrific in-depth articles on Exchange migrations, PowerShell code, backup and recovery, ActiveSync, DAGs and, well you get the point.

Don’t take my word for it though, visit his site and follow him on Twitter if you don’t already.

Paul was nice enough to answer some questions on his background, including how he started working with Exchange, favorite aspects and much more — which you can read below.

Please join me in congratulating Paul by tweeting this post.

1. How did you begin working with Exchange Server and related technologies?

Back in 1999, I got my first job in IT working on the help desk in a government department that ran Exchange 5.5. I still remember the tiny mailbox quotas and heavy .pst file use. I’d never even had my own email address before then.

Over the next few years, I worked in a bunch of different operations and projects roles, but Exchange Server was always a part of that. I had moved into a consulting role right around the same time Exchange 2007 shipped, and one day my boss asked me if I wanted to take over for the messaging lead who was leaving to go live overseas. That was the beginning of my focus on Exchange Server in my career, and it’s been that way ever since.

2. What’s your favorite part of working with Exchange Server and related technologies?

Exchange Server integrates and interacts with so many different things. I like to think about all the people in all areas of a business, as well as the various aspects of IT infrastructure like storage, virtualization, load balancers, firewalls, WAN, mobile and more.

The complexity can be challenging, but also a lot of fun. I really do enjoy dealing with the constant stream of new things that crop up. You can work with the product for years and still be learning new things, or coming across new scenarios that expose you to different facets of the product.

3. What are you excited to work on this year and why?

I’m looking forward to Exchange 2013 CU1 shipping so that we can accomplish coexistence with Exchange 2007 and Exchange 2010. Getting involved in some migration projects here should be very interesting.

I didn’t get the chance to dive into Lync or Office 365 much last year, so I also want to spend more time on those products.

Finally, I’m also co-authoring a new ebook on Exchange 2013 and PowerShell at the moment. We’re hoping to finish that in the next couple of months.

Do you have someone you’d like to nominate? Email me.

 Until next time,


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