June 18, 2012 3:44 PM
Posted by: mspprophet
IT consultant,
IT support,
managed services blog,
MSPEven seasoned IT people can fail at managed services. Why is that? Because managed services is exactly what its name implies, managing the environment. Not everyone who is good at solving technology is good at managing it in an economical manner. I personally was really good at diagnosis but...
April 4, 2012 8:51 AM
Posted by: mspprophet
channel blog,
managed services blog,
MSP,
small businessAs a managed service provider you have the benefit of recurring revenue. With that benefit comes certain areas you must be mindful of. Getting staff, locating clients and creating workflows are the basics. There is another area which seldom comes up, managing the risk.
We first get a client on...