About this blog

The ups and downs of being on the front lines of IT service delivery to business today. As fast as the technology changes, so does the delivery and support. The tools we use and the offerings change on an almost monthly basis. Deciding what business will use and choosing what’s best for the business are the decisions we must juggle constantly. Come read about what makes or breaks the business of IT support in the SMB channel from a successful MSP entrepreneur. You must be prophet and evangelist all in one.

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