The Managed Services Provider Blog:

November, 2012

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November 2, 2012  1:46 PM

Managed Service is not break/fix in a can

mspprophet Darren James Profile: mspprophet

I don’t want to sound like a harsh critic on how people do business, but switching from break/fix to managed services by going flat rate without changing how you provide service will only fail. The idea that you can “wait til` it breaks” and expect to make a profit is silly. Not only will you...

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