Software Quality

The Issue with American “Date” Format

In the US, the Month always comes before the day, so, February 25-2009 would be written 3-25-2009. I am not aware of any other country that uses the same format; I don’t know what is the history behind it.

But using this date format could create serious problem when dealing with international customers. In my work outside of the US, we have to send various types of documents back to US companies and not knowing the exact due date on some document lead to serious performance issues.

Also some software developed in the US have the same issue. Currently I am using a vehicles maintenance software that I bought from a US Company and the date format in it is based on US standards, although I will continue using the software, I have to inform all users about the problem with date format.

In order for US software development companies to make their product more appealing to international customers, software development standards in the US must be aware of these small but important issues.

What is COBIT?

1. What is the purpose of COBIT?
The purpose of COBIT is to provide management and business process owners with an information technology (IT) governance model that helps in delivering value from IT and understanding and managing the risks associated with IT. COBIT helps bridge the gaps amongst business requirements, control needs and technical issues. It is a control model to meet the needs of IT governance and ensure the integrity of information and information systems.
2. Who is using COBIT?
COBIT is used globally by those who have the primary responsibilities for business processes and technology, those who depend on technology for relevant and reliable information, and those providing quality, reliability and control of information technology.

Can I use COBIT as a statement of criteria for specific audit conclusions?
Yes, basing the IT Assurance Guide firmly on the control objectives takes the auditor’s opinion out of the audit conclusion, replacing it with authoritative criteria. COBIT is based on more than 40 standards and best practices documents for information technology from standards-setting bodies (public and private) worldwide. These include documents from Europe, Canada, Australia, Japan and the United States. Because COBIT contains all pertinent worldwide standards identifiable at the time of publication, it is all-inclusive with respect to IT controls standards. As a result, COBIT can be used as an authoritative source reference document, providing IT controls criteria on audits.

The above information and more FAQ about COBIT can be found at:

 http://www.isaca.org/Content/NavigationM…

What is the Azure Services Platform? Microsoft version of Cloud Computing

The Azure™ Services Platform (Azure) is an internet-scale cloud services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services that can be used individually or together. Azure’s flexible and interoperable platform can be used to build new applications to run from the cloud or enhance existing applications with cloud-based capabilities. Its open architecture gives developers the choice to build web applications, applications running on connected devices, PCs, servers, or hybrid solutions offering the best of online and on-premises.
Azure reduces the need for up-front technology purchases, and it enables developers to quickly and easily create applications running in the cloud by using their existing skills with the Microsoft Visual Studio development environment and the Microsoft .NET Framework. In addition to managed code languages supported by .NET, Azure will support more programming languages and development environments in the near future. Azure simplifies maintaining and operating applications by providing on-demand compute and storage to host, scale, and manage web and connected applications. Infrastructure management is automated with a platform that is designed for high availability and dynamic scaling to match usage needs with the option of a pay-as-you-go pricing model. Azure provides an open, standards-based and interoperable environment with support for multiple internet protocols, including HTTP, REST, SOAP, and XML.
Microsoft also offers cloud applications ready for consumption by customers such as Windows Live™, Microsoft Dynamics™, and other Microsoft Online Services for business such as Microsoft Exchange Online and SharePoint® Online. The Azure Services Platform lets developers provide their own unique customer offerings by offering the foundational components of compute, storage, and building block services to author and compose applications in the cloud.

Reference: http://www.microsoft.com/azure/whatisazu…

Morro from Microsoft

One more security suite in the market from a big vendor. As a consultant from small businesses, I have to deal with fire walls and security suite for small networks. Live One Care was Microsoft solution for home PCs and small network security needs.

As a PC user and professional consultant, I am against using any popular security suite that comes bundled with new PCs or are widely used by consumers. From the average user point of view, security suites such as (Norton and McAfee) are difficult to setup and configure; I was always against installing these solutions in my clients’ computers. I still remember how difficult is (for the average user) to setup wireless network access permission in Norton firewall.

I have installed Live One Care few times, but I don’t really have any experience using it. Market data indicating that only 2% of the professional are using Live care as their security solution; Microsoft remedy was to release Morro, which is supposed to be a better solution.

My advice to software vendors, just come up with something that is easy to install and configure, a firewall that doesn’t ask the user to supply too much technical data.

Currently, I am using Zone-Alarm, which as much easier to setup and configure than the other popular security suites in the market.

Will Windows Vista put an end to Microsoft dominance of Operating systems?

If we look back at the early days of windows based operating systems we can see the huge enhancement Microsoft made to the Desk top operating systems, from DOS to windows 3.1 to win95 to win2000 and finally Win XP.

For many users, win XP was (end still) the best operating system Microsoft ever written, with SP1 and SP2, Microsoft fixed major bugs in the system and the users community was content with winXP.

Only when everything seemed to be working great with winXP, Microsoft released windows Vista, I personally, and I am sure as millions of users, was not ready to let go of winXP and start the journey to learn new operating system with its all new features.

Recently, I had to replace my company’s computer systems with new systems, I wanted to get new systems with XP, but the vendor told me they only can provide us systems with windows Visa. I was not very happy to migrate to Vista yet.

The transition from windows XP to windows vista is not as smooth as it should be, for the average user windows XP is more user friendly than windows Vista. One feature of windows Vista that I particularly find hard to understand for the average user is the Network and file sharing properties in windows Vista.
In its attempt to make windows Vista more secure, Microsoft made setting up network and resource sharing in windows Vista a bit hard to configure, there are many security features the user have to configure.

From a historical point of view, I can tell that Microsoft reached its full potential with windows XP, there was no need to release a new operating system at the time when windows XP was performing real well with the users.

What is an ERP?

ERP stand for Enterprise Resource Planing, ERP is software-based solution for your business management needs. Most businesses have separate software for accounting, for Human resource, and for various services that they offer. An ERP system is software that consists of various modules designed for particular business setup, various business software can be combined in a single ERP system.

ERP solutions vary from vendor to vendor; however, most solutions provide several common features and functionality that can be tightly integrated. Financial reporting and analysis are often the core to most ERP systems since financial reporting is almost required by every business, from there you can add modules as you need them, so for example, if your business needs grow in the future, you can add more modules to your existing ERP system instead of buying new software (solution).

Once an ERP system is implemented in your company, adding new functionality to the system will not require a new training for your employees, you ERP system can grow with your company.

The advantage of ERP system is that you can have a single software that streamline all your business reporting needs in a single software interface.

As a manager, you can get reporting from various departments in one single screen.

HP offer a really nice online introductory course in understanding ERP system, you can check the course at this link: http://h30187.www3.hp.com/sessions/overview/p/courseSessionId/62136?courseId=18829

You will have to create a free online account to access the course.

==== Some of the text used in this article were excerpt from HP ERP course listed in the above link=======

Fleet management tips needed

At my current job, I am facing a bit of a challenge managing our company’s fleet of about 70 cars. I have searched the internet for good fleet management software and I found few good software but I am not sure about the quality of these software.

Does anyone know of a good fleet management software?

Challenges that we are facing with our fleet of cars:

1- Rental history
2- Accident history
3- Maintenance history
4- Mileage
5- Cost of ownership
6- Warranty information
7- Checkout and check records

Of course we have some type of records for our fleet, but I like to have a complete control of our fleet where no part of fleet management is over looked.

Does anyone know of good software for fleet management and also any tips in this subject are welcome