Service as a product (SaaP)

As independent consultants and service providers, services we provide are our most valuable assets.

Most Independent consultants work within the small business community, small businesses spend $101 billions on IT, 49% of that go to services, (source: AMI Partners, 2008.) Small businesses spend $4 on services for every $1 spent on software (source: Microsoft.)

The economy may be slowing, but life has to go on, companies may cut down on new purchases but the current infrastructures must be maintained which means demand for services will be maintained.

Service as a product (SaaP) is the transformation of selling and delivering IT services from a complex process into a simple product (source: onforce webinar.)

The message: work with small business community, they need your service (product), it is hard for many businesses to deal with complex support channels when the demand service from the vendor, small business consultants can deliver better service in more efficient and expedited way.