Managing During Disasters Part 2

Although this disaster was not hard to over come, it really alerted me to have a good communication system in place under a bigger disaster recovery plan. I already have a plan to make a solid “disaster recovery plan”, but I never felt the urgency to include a plan on how to keep work flowing while our phone system and internet were out.

We discussed an alternate phone system or internet connection, we can use mobile internet as a back up for our wired LAN. We need to keep good call back numbers for all our clients in case we have to initiate the contact. We will also consider including a mobile phone number in our company contact numbers in the instance of our land line malfunctioning. Also, we designated another location for our technicians if everything else fails.

This was a fast resolution for an unexpected problem; a fully detailed disaster recovery plan is a must for any organization. Many people may think “oh I am sure they have a good back up plan”, but you will be surprised by how many, large and small organizations, who don’t have a solid disaster recovery or back up plan in place.