Posted by: ITKE
The amount of time we spend on searching the right plan for our commutations services (Internet and cell phone) is ridiculous and at times, overwhelming.
The various service plans details frustrate even the most informed customer. If you visit any cellular phone company retail outlet, you would see most customers having questions about either the various service plans or about the charges on their bill that they don’t understand.
As the internet and cellular phone services are becoming an integral part of our daily lives, it’s time for a national plan for communication services. A fixed plan that would provide the basic communications services to every citizen at an affordable rate.
The complex structure of data and voice service plans in its current format is a burden and unfair to the average user who just want to be connected.