Diversity, Productivity, Quality assurance
In a survey conducted by independent IT Governance Institute (ITGI) earlier this year revealed some major IT problems faced by Global Executives, what do you think the major problems were?
1-Insufficient IT staff availability
2- Service delivery issues
3- Difficulty proving the value of information technology
All the above issues I can relate too, but I think the most interesting one is “the Difficulty proving the value of information technology.” There are still many businesses world-wide who are not able to see the benefits of having the latest Information technology implemented or can justify the cost of purchasing information technology.
At my own job where I am working now, I am not able to convince the management of the advantages of having IP telephony.
The other two points are important too and I don’t think IT staff shortages or Service delivery issues are problems to be resolved in the near future.