IT Project Management

Jun 30 2008   2:13PM GMT

Change your old habits or lose your business



Posted by: Yusuf Salwati
CEO, Competitive advantage, Customer Service

With all the rapid revolution in the Internet and in technology in general, there is no excuse for any business not to fully or partially utilize what the increasing cheap technology has to offer.

But many businesses are still using the old style of doing business, I have visited businesses in the US not too far ago who are still using Dial up connections to go online, who still don’t use online banking, and who still don’t have a website.

Many businesses are still using faxes as a means of business correspondence instead of using e-mails, many businesses owners are still going to the bank each day to do make transactions that could be easily done online, many businesses still don’t have direct bank deposits for their employees salaries and the list could include many other things that are still done using the old style of doing things.

Of course these persistence habits of doing business the old way is not only in the US, but I have seen it in other parts of the world.

The cost of broadband Internet service is about $25 in most places around the world, the cost of setting up a basic website is around $30-50/month, and online banking is available almost in every country around the world.

What give me the idea to write this article is what I am experiencing at my current position, the company I am working at not fully utilizing technology to improve business performance, at least not till I got here.
We are moving a head, we have website, we have online banking, and we have new file backing system for all our important computer files.

You will be amazed to find how many people and businesses are still behind in this technology game, you would be amazed to hear that a major credit card issuer insisted that I give them a fax number so they can send me the paper work for a claim that I needed to file and they said they can not e-mail it to me since they don’t have it on electronic format.

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BrentSheets  |   Jun 30 2008   7:48PM GMT

Years ago, I joined a very small company where everything was done on typewriter and paper - and most work was based on forms - perfect for automation. They were true Luddites. I installed a few computers and created electronic forms and VBA macros to order workflow and automate the process. This helped to double the work we bid on and the revenue we generated. Not because I was some great programmer - but because they were living in the horse and buggy days and didn’t comprehend technology. It’s simply amazing that there are still companies operating this way today.


 

Goorsha  |   Jul 1 2008   12:24AM GMT

On the subject of file backup, sharing and storage …

Online backup is becoming common these days. It is estimated that 70-75% of all PC’s will be connected to online backup services with in the next decade.

Thousands of online backup companies exist, from one guy operating in his apartment to fortune 500 companies.

Choosing the best online backup company will be very confusing and difficult. One website I find very helpful in making a decision to pick an online backup company is:

http://www.BackupReview.info

This site lists more than 400 online backup companies in its directory and ranks the top 25 on a monthly basis.