ITKE Community Blog » CRM

Live Chat with Alcatel-Lucent on April 7 at 10AM EDT (Sponsored)

ITKE — Wed, 23 Mar 2011 14:17:11 +0000

Driving Transformation Plans that Deliver a Customer-Focused Network and IT Infrastructure
Technology advancements, end user expectations and new competition from multiple sources have combined to form a powerful attack on the traditional Service Provider approach to doing business. At the same time there are many new opportunities available to build new customer experience, service-centric business models. To win, retain and develop this opportunity, service providers know they must transform business strategies and models to improve the quality of service to end users and transform customer experience.

This transformation journey is never just about the network. A transformative solution represents a fundamental shift in the way an operator designs, deploys, manages, and supports network and IT infrastructure to deliver new, differentiated value for customers. Ultimately this transformation must satisfy specific, unique transformation priorities — while giving service providers the capability to develop economic models or business models that engage the new value chain, increase the value of the connectivity they deliver, and provide a network that can support their full set of business aims into the future.

On April 7 from 10am to 1pm EDT, attend our Live Chat to discuss real-world examples of service providers implementing transformation projects to become more innovative, competitive, simpler, faster and more efficient; while improving customer quality of experience and laying a solid foundation for the future.

Customer experience management planning to drive transformation plans
Implementation requires experience through strategic consulting partnerships
Add the perspective of a partner with global experience in designing and implementing transformation plans

To learn more or get a reminder email for the live chat, visit the Alcatel-Lucent live chat page.

IT Knowledge Exchange Upgrade – Downtime Expected 12/8

ITKE — Tue, 07 Dec 2010 14:53:50 +0000

In attempt to continue upgrading IT Knowledge Exchange’s capabilities, features and speed, we will be completing a server move from hosted to in-house. This move will support the continuous growth that we’re experiencing in traffic and activity–all thanks to your efforts!

This move will take place tomorrow, Wednesday, December 8, 2010, after 5pm EST. You should experience a couple hours of downtime, but don’t worry because we’ll be back and better than before!

If you have any questions or notice anything strange, please don’t hesitate to contact us.

Join us for the 9th USENIX Symposium on Operating Systems Design and Implementation (OSDI ’10) on 10/4-6

EmNichs — Tue, 07 Sep 2010 14:41:13 +0000

The 9th USENIX Symposium on Operating Systems Design and Implementation (OSDI ’10) will take place October 4-6, 2010, in Vancouver, BC, Canada.

Join us for OSDI ’10, the premier forum for discussing the design, implementation, and implications of systems software. This year’s program has been expanded to include 32 high-quality papers in areas including cloud storage, production networks, concurrency bugs, deterministic parallelism, as well as a poster session. Don’t miss the opportunity to network with researchers and professionals from academic and industrial backgrounds to discuss innovative, exciting work in the systems area.

Who says ‘second place is the first loser?’

EmNichs — Thu, 05 Aug 2010 12:34:44 +0000

…Not IT Knowledge Exchange!

Thanks to everyone who participated in the Xbox 360 contest. We randomly withdrew 5 names from our top 10 contributors list and came up with the following winners:

The 2 Xbox 360 Slims went to Mattmather and RichS
The 3 $50 Amazon.com gift cards went to Carlosdl, Mrdenny, and Technochic

Congratulations to the winners! The rest of you, keep asking questions and provide feedback in the 2010 ITKE Member Survey, and you’ll continue to earn points. You never know when they’ll come in handy!

-Em

New Contest: “Freebie Fridays”

EmNichs — Fri, 16 Jul 2010 14:34:35 +0000

At IT Knowledge Exchange, we’re ambitious. We want to have the biggest and best IT Answers Community out there! Our plan is to provide everyone with the answers they need to be the best they can at their job.

That’s why we’ve created a new weekly contest called ‘Freebie Fridays.’ Every Friday we will be posting a freebie of the week in the Community Blog that you can win, simply by answering unanswered questions. The blog post will detail the rules for that Friday’s contest and highlight the 3 winners. You’ll see a link to the blog post on twitter as well as a link in the “What’s New” box on the homepage.

So let’s get started…

Freebie Friday, July 16, 2010:
The first 3 ITKE members before 3:00 pm ET to answer 3 unanswered questions and to either re-tweet them with the tag #itkefreebiefriday and @ITKE or post the links to those 3 questions in the comment section of this blog post will receive a t-shirt or 50 knowledge points.

Clock starts now…4:00:00

Sponsor Post: Join Us for the Identity Access Management Live Expert Chat on 7/20 at 11am ET

ITKE — Wed, 14 Jul 2010 14:44:27 +0000

To compete in the new economy, organizations need to provide efficient and secure access to their internal applications and data for external entities, such as business partners, customers, and mobile employees.

Join Microsoft’s Senior Technical Product Manager, Brjann Brekkan, on July 20 from 11am-2pm ET for Microsoft Business Ready Security – Identity Access Management. He will discuss managing these redundant identities to avoid infrastructure complexities, inefficiencies, and increased security risks.

Get a reminder email.

Sponsor Post: July’s Upcoming Microsoft Live Chats

EmNichs — Tue, 06 Jul 2010 15:44:59 +0000

Join IT Knowledge Exchange and Microsoft for these Upcoming Live Expert Chats
Today’s workforce faces a constantly evolving landscape of threats to information and infrastructure—and even to regulatory compliance. Endpoints are exposed to attacks both inside and outside the corporate firewall, resulting in lost productivity and real financial losses at businesses worldwide.

Microsoft Business Ready Security – Secure Endpoint
Join us on July 13th from 11:00am-2:00pm EDT for Microsoft Forefront – Are Your Endpoints Secured? to learn how Microsoft Forefront solutions protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere. Click here for a reminder email for this expert live chat.

Microsoft Business Ready Security – Identity and Access Management
Join us on July 20th from 11:00am-2:00pm EDT for Identity Access Management: Is your IT Infrastructure Secure? During this live chat you’ll learn about Microsoft’s solution to enable more secure, identity-based access to applications, both on-premises and in the cloud. Click here for a reminder email for this expert live chat.

We hope to have you there!

-Em

New Contest: Your Chance to Win a New Xbox 360

EmNichs — Wed, 16 Jun 2010 13:36:58 +0000

Now through the end of July, you can show off your IT skills while earning the points to win a newly released Xbox 360.

From today (June 16th) through July 30th, you have a chance to win 1 of 2 newly released Xbox 360s. The 10 community members who have earned the most Knowledge Points during the contest period will be entered into a raffle to win one of the Xbox 360s or 1 of 3 $50 Amazon Gift Cards.

To get you started, we will give you 250 Knowledge Points for answering this survey. The survey is to help us improve ITKnowledgeExchange.com so tell us what you do and don’t like about the community.

When you’re done, start asking and answering questions. The time you spend now, won’t compare to the hours you’ll spend vaporizing zombies if you’re the winner. You can find unanswered questions here.

Some important details:
* This contest is only open to members in the following countries or regions: United States, Canada, United Kingdom and Western Europe.
* All answers, discussion and questions will be reviewed for validity.

Best of Luck!
Em

Congratulations to the Intel Open Port Scavenger Hunt Winners

EmNichs — Mon, 14 Jun 2010 15:37:49 +0000

Thank you to everyone who participated in the Intel Open Port Scavenger Hunt, we hope you had fun and learned something new. A special congratulations to our winners:

Aguacer0 has hit a lucky streak, taking home the grand prize of the Dell Precision T7500 Tower Workstation Desktop Computer with the Quad Core Intel Xeon Processor.

Carlosdl goes home the winner of a $100 Amazon Gift Card.

jmorris74 takes the $50 Amazon Gift Card.

labnuke99 won the $25 Amazon Gift Card.

Thanks again to everyone who participated. Keep the contributions coming, you never know who will be the next big winner.

-Emily
Community Manager

Live Chat on 6/1: Drive Your Business Forward with SharePoint 2010 (sponsor post)

EmNichs — Thu, 27 May 2010 16:12:54 +0000

SharePoint 2010 allows your company to quickly respond to changing business needs. Your people can share ideas and expertise, create custom solutions for specific needs and find the right business information to drive your business forward.

The next Microsoft Live Chat, Drive Your Business Forward with SharePoint 2010, takes place on Tuesday, June 1 at 11 am ET. Sign up for a day of email reminder.

I hope you’ll join us.
Emily