ITKE Community Blog

February 7, 2008  9:49 PM

Want a free IT Knowledge Exchange T-Shirt?

Sean Brooks Profile: Brooksie18

Earn 500 Knowledge Points and we will send you a IT Knowledge Exchange T-Shirt.

Just Ask, Answer or Discuss questions and watch your points add up. The more knowledge you share the better.

Congratulations to all who have passed the 500 Knowledge Point mark and have received their cool new shirt.

Don’t forget to sign up for email alerts on new questions, changes to discussion and answers on topics that you are interested in.


Check out my IT Knowledge Exchange profile

February 1, 2008  7:43 PM

The unique challenges of IT in the advertising business

BrentSheets Brent Sheets Profile: BrentSheets

Open for businessIntroducing a brand new community blog devoted to IT departments in the advertising business. IT Director John Wilder discusses the unique challenges spawned by a mixed Macintosh and PC environment, Creative department and the insatiable storage needs that come with the territory.

If you work in this area or a similar environment, visit the new IT in the Ad Biz blog for an insiders perspective on how to deal with the challenges.

If you’d like to start an IT-related blog, we offer our members free blog hosting. Why start an IT blog on a generic network when we have a community of IT pros waiting for you here on IT Knowledge Exchange? Be sure to browse our IT blogs, written by community members just like you.

Community Manager

February 1, 2008  6:53 PM

Would you like to improve your business presentations?

BrentSheets Brent Sheets Profile: BrentSheets

Open for businessIf you’re serious about improving your presentation skills, visit our newest community blog by presentation veteran William Peterson.

William provides best practices, discusses proven techniques and welcomes the open exchange of presentation ideas and experiences. Visit the brand new Business Presentation over your IT blog and start polishing up those rusty presentation skills today.

IT Knowledge Exchange provides free blog hosting for IT-related blogs. Browse our growing list of blogs written by fellow ITKE members and consider starting your own blog with us.

Community Manager

January 28, 2008  3:32 PM

Contribute to IT Knowledge Exchange and you could win an Xbox 360 Elite

BrentSheets Sean Brooks Profile: Brooksie18

We are excited to announce a new contest that can give you the opportunity to win some cool prizes. Here are the details:

From January 28th to March 15th 2008 the top 3 contributors to the site who have earned the most Knowledge Points over that time frame by asking a question, answering a question or discussing a question will win:

First Place will win a Xbox 360 Elite XBOX 360 Elite

Second Place will receive a 8GB iPod touch

Third place will receive a $100 gift certificate to

Each week we will update the community with the current standings via The ITKE Community newsletter (sign up if you haven’t yet) and our community blog.

 Ask your questions here.   or email it to us. Remember to provide specific details on the issue you are facing.

Looking for some questions that need answers?

We have compiled a list of unanswered question so help out your fellow IT pros and earn Knowledge Points at the same time. Here is the list of unanswered questions. We will be adding more weekly.


Click here for the official rules of the contest.

Spread the word to all your friends who may have an IT question that you can answer or has the expertise to answer some questions.




January 17, 2008  7:35 PM

Tags are an important ingredient for success

BrentSheets Brent Sheets Profile: BrentSheets

Ingredient labelTags are an important factor in whether or not you get a quick reply to your IT question. Why? Because your question lives for only a short time on the main page and is then deposited in the categories of the tags you use. Here’s a helpful tip about this essential feature.

I’ve previously detailed how to increase your chances of getting an answer but I’m seeing quite a few tags that look more like run-on sentences or a series of keywords than a actual tag.

For example, this is not a tag – it’s a question:
what cisco certification is best or should i go for mcse?

Nor is a series of keywords a proper tag:
Certifications Cisco certifications CCNA MCSE

Instead, you should break these terms into individual tags, like this:
Certifications, Cisco certifications, CCNA, MCSE

This will ensure that your question appears in the proper categories so that members browsing those categories will see it. Just be sure that the tags you use are applicable to your question. You should never use a tag that is not related to your question.

Community Manager

January 9, 2008  6:25 PM

Recognition of some outstanding members

BrentSheets Brent Sheets Profile: BrentSheets

StarsOur community is made up of people from all walks of IT. I’d like to recognize a few of our ‘stars’ by highlighting these 5 outstanding members who contribute to making IT Knowledge Exchange a great place to find answers to IT questions. Click on a member name to display a list of their answers.

Denny Cherry Denny Cherry (Mrdenny)
Senior Database Architect
Blog: SQL Server with Mr. Denny

Willie Robinson Willie Robinson (Wrobinson)
Infrastructure Consultant

HCream HCream (HCream)
Network Admin/Analyst

John John (B00M3R)
IT Coordinator
Blog: Exchange Me!

Bruce Vining Bruce Vining (Bvining)
President, Bruce Vining Services L.L.C.
Website: Bruce Vining Services

A hearty Thanks! to every member who takes the time to answer questions. Your expertise is welcomed and appreciated by the entire community.

Community Manager

January 7, 2008  10:00 AM

Most Active Member – Announcing the December winner

BrentSheets Brent Sheets Profile: BrentSheets

Most Active MemberThe December winner of our Most Active Member contest is Denny Cherry, a Senior Database Architect from Los Angeles, California. Click on Denny’s name to view his profile and to browse all his answers.

Denny Cherry has over a decade of experience managing SQL Server, including’s over 175 million user installation, one of the largest in the world. Denny’s primary areas of expertise are system architecture, performance tuning, replication and troubleshooting.

Our congratulations and thanks to Denny, who accumulated 1,210 Knowledge Points, as he shared his extensive expertise with other ITKE members. An IT Knowledge Exchange beverage mug is on it’s way to you, Denny.

And don’t miss his helpful blog on ITKE, called SQL Server with Mr. Denny. Remember, if you’d like to share your own expertise by blogging with us, you can request a blog for yourself.

So what’s all this Knowledge Points stuff, you ask? You automatically earn Knowledge Points when you contribute to the ITKE community. You can check your own points or anyone else’s by clicking on a username to display a member’s Public Profile.

Knowledge Points are earned based on your community participation. So each time you ask a question or share your expertise, points are automatically added to your profile.

Answer a Question (15 Knowledge Points)
Discuss a Question (10 Knowledge Points)
Ask a Question (5 Knowledge Points)

The contest starts over fresh each month, so every member in the community has a chance to be the Most Active Member and win an ITKE beverage mug or t-shirt. Want some bragging rights with your IT buddies? Then start sharing your expertise on IT Knowledge Exchange.

Community Manager

January 4, 2008  6:50 PM

Happy New Year to all our members!

BrentSheets Brent Sheets Profile: BrentSheets

FireworksI want to thank all our members who have contributed to the tremendous growth we’ve experienced since cranking up the new IT Knowledge Exchange just four short months ago. We’re building a great community that will collectively continue to help smooth out the IT bumps for you in 2008.

“A New Year’s resolution is something that goes in one year and out the other.” -anonymous

Every year, people make and break resolutions too difficult to keep. But I’ve got two resolutions that will allow you to help others without requiring a lot of your time or effort.

One: Are you sharing your expertise? When you receive help on IT Knowledge Exchange, give back to the community by taking a moment to answer a couple of questions. Help is a two-way street and someone needs your help on ITKE.

Two: Do you have thoughts, tips or even rants about your area of IT? Then consider starting a blog on ITKE. This year, it’s time to share your viewpoint and expertise with the community.

Best wishes in the new year to you all!

Community Manager

December 27, 2007  9:26 PM

Take a short break from IT problems

BrentSheets Brent Sheets Profile: BrentSheets

Tangled network cablesFeel free to give yourself a pat on the back for making it through another year as an IT worker. You have a stressful job. I know this because ITKE provides me with a front row seat to your IT questions and the problems you encounter each day.

Everyone needs a break now and again. If you haven’t visited the Overheard in the tech blogosphere blog, then mouse over today to take an IT-related quiz. You’ll learn something and hopefully have a little fun doing it. Enjoy.

Community Manager

December 19, 2007  3:42 PM

Introducing the System i Blogger with David Vasta

BrentSheets Brent Sheets Profile: BrentSheets

i5 logoWe first knew it as the AS/400 – then it became known as eServer iSeries (now there’s a marketing mouthful) – and currently, IBM dubs it System i. But whatever you prefer to call this workhorse, you have to admit that it commands a loyal, almost fanatical, following.

If you are already a true believer or just want to find out what breeds such loyalty, we have just the blog for you. Be sure to visit and bookmark the System i Blogger, written by IT veteran David Vasta. David lives and breathes System i so stay tuned for insightful content on his blog. The kind of content you can only get from someone who has lived in the trenches. We’re fortunate to have David and delighted to welcome him into our ITKE community.

David loves to hear from other System i aficionados, so stop by and leave him a comment, then browse our other member blogs to find out what other members and colleagues are discussing in the world of IT.

Community Manager

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