ITKE Community Blog

July 30, 2009  1:28 PM

Featured book chapter: Troubleshooting – ‘Network Know-How’ Chapter 17

JennyMack Jenny Mackintosh Profile: JennyMack has recently featured a free book chapter from Network Know-How, a great resource for network troubleshooting.

Troubleshooting,” Chapter 17 of the book Network Know-How shows you tools and methods that will help you identify and solve most network problems. Consider using the techniques in this chapter as a guide to logical problem-solving processes. The steps in this tutorial address computer connection problems in Windows, Macintosh, or Linux/Unix operating system as well as on the network itself.

Visit the article on for more information on the chapter, as well as the full chapter text and links to download a PDF version.

July 16, 2009  3:57 PM

Featured IT Blogger of the Week: Michael Krigsman

JennyMack Jenny Mackintosh Profile: JennyMack

Michael KrigsmanThis week’s featured blogger is Michael Krigsman of IT Project Failures. In his blog, Michael discusses a wide range of topics, including enterprise software purchasing, “zombie” projects (projects that “just won’t die”), and appropriate measurement and metrics in enterprise 2.0 collaboration. Michael is CEO of Asuret, Inc. and specializes in consulting with companies on the successful implementation of hardware and software. Be sure to check out Michael’s blog for more insights!

July 13, 2009  3:26 PM

Capture the moments of summer with a Flip UltraHD pocket video camera, courtesy of IT Knowledge Exchange

JennyMack Jenny Mackintosh Profile: JennyMack

If a picture says a thousand words, how much does a video say? A Flip UltraHD pocket camcorder can hold up to 8 GB of video, meaning every belly flop into the pool, every trip to the beach and every summer sunset can be captured for your video scrapbook or uploaded quickly and easily to a video sharing site like YouTube.

This summer, we’re giving away four (4) Flip UltraHD pocket video recorders to the top four Knowledge Point earners from July 13th to August 30th. You can earn Knowledge Points by asking, answering and discussing questions here in the community. Remember: some questions are open discussions, so everyone can contribute.

  • The contest is open to members in the United States, Canada, United Kingdom and Western Europe.
  • Previous winners of IT Knowledge Exchange contests are eligible for this contest.
  • All questions, answers and discussions will be reviewed for validity.

You can start earning Knowledge Points by asking your enterprise IT questions (or telling your friends to ask a question) on our Ask a Question page, or start answering questions that haven’t received attention yet:

AS/400 (unanswered questions)
Channel (unanswered questions)
CIO (unanswered questions)
CRM (unanswered questions)
Database (unanswered questions)
Data Center (unanswered questions)
Data Management (unanswered questions)
Development (unanswered questions)
Exchange (unanswered questions)
Linux (unanswered questions)
Lotus Domino (unanswered questions)
Microsoft Windows (unanswered questions)
Mobile (unanswered questions)
Networking (unanswered questions)
Oracle (unanswered questions)
SAP (unanswered questions)
Security (unanswered questions)
SQL Server (unanswered questions)
Storage (unanswered questions)
Virtualization / VMware (unanswered questions)
Unified Communications / VoIP (unanswered questions)

Good luck!

Community Manager

July 9, 2009  3:40 PM

Featured IT Blogger of the Week: Terry Slattery

JennyMack Jenny Mackintosh Profile: JennyMack

Terry's BlogThis week’s featured blogger is Terry Slattery. Terry’s blog mainly covers topics related to networking; his recent posts include his CCIE Recertification and creating routing loops with static routes. Congratulations, Terry, on being our IT Knowledge Exchange featured IT blogger of the week.

June 18, 2009  7:34 PM

Featured IT Blogger of the Week: Andrew Hay

JennyMack Jenny Mackintosh Profile: JennyMack

This week’s featured IT blogger of the week is Andrew Hay. Andrew is a security professional and author whose blog has recently covered SIEM, SANS security training, and security in the cloud. Andrew has recently released a book on host-based intrusion detection, and has also contributed to a book on Naigos network monitoring and another on Nokia firewall and VPN configuration. You can visit Andrew Hay, self-dubbed “devastatingly handsome” and a BBQer to boot, on his blog here. You can also find him on Twitter at @andrewsmhay.

Congratulations, Andrew, on being our IT Knowledge Exchange blogger of the week!

June 18, 2009  12:11 PM

New and improved search on IT Knowledge Exchange

JennyMack Jenny Mackintosh Profile: JennyMack

If you’re a regular in the community, you may have noticed a change in the look of our search tool. We’re pleased to officially present to you the new features of IT Knowledge Exchange’s search.

Continued »

June 11, 2009  8:18 PM

Featured IT Blogger of the Week: Amrit Williams


This week’s featured IT blogger is Amrit Williams. Amrit’s blog posts cover topics on security, cloud computing and Microsoft, among others. He recently wrote about the upside and downside of client-side virtualization and the 60-day cyber security review released by the White House.

You can visit Amrit’s blog here.

Congratulations, Amrit, on being our blogger of the week!

June 10, 2009  6:54 PM

Knowledge Points now follow you on ITKE

BrentSheets Brent Sheets Profile: BrentSheets

Psst! Don’t look now but you’re being followed. That’s right – your Knowledge Points are now following you on IT Knowledge Exchange. Our members earn Knowledge Points by asking, answering and discussing IT questions. Your Knowledge Points represent your activity in this IT community and we thank everyone for their participation.

Got a *high* Knowledge Point count? Be proud of that! Your fellow members and the ITKE staff appreciate your continued community participation in helping build a great collection of IT answers.

Got a *low* Knowledge Point count? Then dive in and participate to earn and increase your points. All members have experience in some area of IT – so take a moment to share your skills and experience.

Login/Account Box
When you log into IT Knowledge Exchange, the box in the upper right that contains your member account information will now list your Knowledge Points beside your username (or “handle”). So you can now see your current Knowledge Point count with a quick glance. (See below)

Knowledge Points shown in Login Box

Questions on the Homepage
If you look at the question excerpts on the homepage, you’ll notice the member image has been moved from the upper left side of the question to the lower right – and – the member’s Knowledge Points and Username are now shown. To view a member Public Profile, you could always click the member photo, but displaying the linked Username now makes this more obvious. (See below)

Knowledge Points on Question Excerpts

Individual Questions
Likewise, when you visit an individual question, you’ll now see that the member’s Knowledge Points shown beside the username, as well. (See below)

Knowledge Points on Individual Questions

So thanks again for making IT Knowledge Exchange a great place to find IT answers. We are a community – so why not take a moment right now to add a photo, image or logo to your Public Profile? Don’t hide – show yourself! Jenny explains how to add your photo in this post. And speaking of great members, we now have three new member moderators helping out. Thanks.

Community Manager

June 8, 2009  3:56 PM

Welcome to our new moderators!

JennyMack Jenny Mackintosh Profile: JennyMack

We are happy to announce that we have three new site moderators coming on board with us recently:

Troy Tate (Labnuke99) is our new moderator for the Security section. He is already well-respected within the IT Knowledge Exchange community as an expert and a blogger on IT Trenches.
Mshen is one of our new moderators for the Microsoft Windows section. He is also a well-respected member of the community, and we are glad to have his help!
Mnman66 is new to IT Knowledge Exchange, but was eager to help moderate our Microsoft Windows section. Let’s all welcome him into the community!

Our new moderators will be keeping a watchful eye on their sections, answering questions and helping users better understand the community.

June 8, 2009  1:01 PM

TDWI Announces San Diego World Conference on BI and DW

JennyMack Jenny Mackintosh Profile: JennyMack

IT Knowledge Exchange is a proud sponsor of the 2009 TDWI World Conference Series — below is information pertaining to the third event in the series, taking place in San Diego, CA in August.

The Data Warehousing Institute (TDWI) has announced it will host its summer 2009 World Conference in San Diego, CA from August 2-7, 2009.

TDWI’s premier BI/DW education event emphasizes both the strategies to better manage people as well as the solutions to technical challenges. The full-day courses will focus on creating organizational partnerships and addressing cross-cultural leadership issues. Attendees will also learn the technical aspects of structuring data warehouse architectures and fine-tuning data warehousing performance.

In addition to courses covering the full spectrum of BI and DW disciplines, the conference in San Diego will offer courses aligned to several current industry topics: data warehousing technology, the human side of BI, and in-depth analytics.

For more information about TDWI’s upcoming conference, visit the official website here.


Community Manager

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