http://itknowledgeexchange.techtarget.com/itanswers/zenworks-desktop-management-and-win98-restart-hang/ Thu, 23 May 2013 10:04:39 +0000 hourly 1 http://itknowledgeexchange.techtarget.com/itanswers/zenworks-desktop-management-and-win98-restart-hang/#comment-37215 beelymagee Tue, 05 Apr 2005 15:02:32 +0000 #comment-37215 SUCCESS! I think I have the SHUTDOWN/RESTART nightmare licked. I followed a suggestion to look at Norton/Symantec Antivirus — went to Symantec site and found Document # 2004072112181848 (“Logging into NDS uwing Novell Client 4.9 on a Windows NT SP6 Workstation fails with Symantec Antivirus 9.0 installed”), un-installed the POP3/SMTP SNAP-IN feature, Windows would then do a RESTART when I did a SHUTDOWN; re-ran the Windows Shutdown Supplement – everything is happy. Logged on different users and did Restart – OK, did Shutdown – OK.
Once again, thanks to all for suggestions and pointers.
-*-Bill

]]> http://itknowledgeexchange.techtarget.com/itanswers/zenworks-desktop-management-and-win98-restart-hang/#comment-37216 houzema Tue, 05 Apr 2005 10:39:14 +0000 #comment-37216 Not a totally similar situation but… I am running WIN 98 on a network at home and to shut down my PC I have to log off, then hit Ctrl + Alt + Del, and then select the Shut Down option to turn my PC off. Otherwise I get the “Windows Is Shutting Down” message and the PC never shuts down. I went through all the WIN 98 shut down fixes too and this seems to be the only solution that works for me regarding a successful shut down. For rebooting it is hit and miss. Sometimes I can reboot but most of the time It hangs on the Shutting Down screen. Perhaps, If you can force all the network connections to close before you send your shutdown/reboot command you can successfully reboot/shutdown.
Let us know how you fare!

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