Zebra printers – missing characters intermittently

5 pts.
Tags:
AS/400
AS/400 printing
Printers
Zebra printers
Zebra Z4M
Zebra ZM400
We have zebra Z4M and ZM400 and print labels from the AS400. Every so often a label would miss characters from the label and it would be the same characters each time. Has anyone experienced this and is there a solution to this? Your help would be greatly appreciated.

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There should not be any fault with the Zebra printer or the software. The mapping which u do through RPG program..pls check. Or you better scan the label and post it. I have used TL ashford and zebra printer many years. I will give my personal email id ..madhukandur@gmail.com u can send me ur queries and the label scan copy.

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  • WM
    Have you try to contact the printer manufacturer? They are really good at providing answers and helping out with technical support issues.
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  • FR
    Did you invest the codepage of the printerfile on the AS400. When a character is missing on the same position it good be a unprintable character or a wrong codepage issue (HEX ASCII) translation. You can invest de HEX code of a spoolfile to take a DUMP of the spooled file, for information go to IBM Knowledge base and search for tech.doc 7464303
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