Home > IT Answers > AS/400 > Zebra printers – missing characters intermittently
Cath
5 pts.
 Zebra printers – missing characters intermittently
AS/400, AS/400 printing, Printers, Zebra printers, Zebra Z4M, Zebra ZM400
We have zebra Z4M and ZM400 and print labels from the AS400. Every so often a label would miss characters from the label and it would be the same characters each time. Has anyone experienced this and is there a solution to this? Your help would be greatly appreciated.

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ASKED: November 11, 2008  5:36 PM
UPDATED: November 13, 2008  2:40 PM
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There should not be any fault with the Zebra printer or the software. The mapping which u do through RPG program..pls check. Or you better scan the label and post it. I have used TL ashford and zebra printer many years. I will give my personal email id ..madhukandur@gmail.com u can send me ur queries and the label scan copy.
Last Wiki Answer Submitted:  November 13, 2008  2:40 pm  by  Mkandur   30 pts.
All Answer Wiki Contributors:  Mkandur   30 pts. , Mattheus   55 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Have you try to contact the printer manufacturer? They are really good at providing answers and helping out with technical support issues.

WM
 460 pts.
 

Did you invest the codepage of the printerfile on the AS400. When a character is missing on the same position it good be a unprintable character or a wrong codepage issue (HEX ASCII) translation.
You can invest de HEX code of a spoolfile to take a DUMP of the spooled file, for information go to IBM Knowledge base and search for tech.doc 7464303

FR
 10 pts.