“You do not have permission to send to this recipient” NDR

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Microsoft Exchange
Help!@#$. Hello all. One of my end users is having the "you do not have permission to send to this recipient" NDR hitting her intermittently when sending internally as well as externally. I've looked and looked, and searched this site, and tried some of the solutions to no success. Can you help? Please refer to the exact NDR message end user is receiving. Thanks a mill. Subject: Undeliverable: RSW - R/Y 6-24 & T/Y 'A" REHABILITATION - CONSTRUCTION SUPPORT SERVICES Importance: High Your message did not reach some or all of the intended recipients. Subject: RSW - R/Y 6-24 & T/Y 'A" REHABILITATION - CONSTRUCTION SUPPORT SERVICES Sent: 4/28/2005 10:47 AM The following recipient(s) could not be reached: Dan.Schultz@dmjmaviation.com on 4/28/2005 10:47 AM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=com/DC=hmeng:HMEXC5 Bob Murray on 4/28/2005 10:47 AM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=com/DC=hmeng:HMEXC5 Thanks for your help in advance.
ASKED: April 28, 2005  1:00 PM
UPDATED: May 18, 2005  11:25 AM

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Are these both internal recipients and is she. Is she using Outlook or a IMAP client and not auth’ng against the SMTP gateway?
Can she send one at a time.
Can she send using OWA ?
is there in fact delivery restrictions on the policies of the two in question?

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  • Kums4u
    Hi I have the same problem. This happens when sending to internal or external users. Strange thing is that, if she resends the mail it goes fine. The relay permission on the exchange server is set to be "Allow all computers that successfully authenticate" There was a time synch difference between the DC and the workstation which I resovled but the problem still exits. And no other clue on what could cause these problems. Any help here would be gratefully accepted. Kumaran
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