Windows XP starts up but hangs at background screen with no icons

10 pts.
Tags:
Boot failure
Microsoft Windows XP
Service packs
Trojans
Windows XP boot failure
Windows XP Security
While in the middle of fixing some trojan infections I have found my XP service pack 3 PC is now starting up to the background screen and not displaying any icons. I am able to hit ctrl-alt-delete and startup task manager. There are no applications running. If I choose new task and enter explorer.exe everything comes up fine and I can work from there. This has been my workaround but is annoying. I have run chkdsk and it initially found one problem and supposedly fixed it. This issue happens when I am in safe mode or even logged in as administartor. I even created an additional identity and it exhibits the same behavior. Can anyone offer some help? I would greatly appreciate it.

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Download and install Process Explorer from Microsoft Technet.After restarting the PC in safe mode,that is the only application you should start(if necessary, with the Command prompt).There you should be able to see if anything abnormal is running in the background. If you don’t see anything special,restart in normal mode and again run Process explorer. Let me know and we go from there.

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  • Kevin Beaver
    If I recall correctly, I had this same problem. Try reinstalling SP3 and see if that helps.
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