XP Slooooooow and unresponsive

5 pts.
Tags:
Intel Processors
Microsoft Windows XP
It may have started when I installed outlook communicator to use Outlook with Hotmail. Then again it may have been coincidental. The computer used to boot fine, but was sluggish on-line, then it was sluggish off-line too, now it's even slow to boot up. I've tried a windows repair, I've tried disabling services, I've run Norton virus scan of the whole computer, I've delted temp files, cookies, etc..., I've tried booting in safe mode which is much more responsive and zippy. I can't figure out what has made it so slow. If you have any other ideas, I'd love to hear them, otherwise as all windows users seem to do, I was going to do a reinstall of XP from scratch. Of course my data isn't backed up so I've been trying to copy relevant files in safe mode up to an external WD HD of 1TB but it's not recognized under safe mode. Any ideas? Thanks

Software/Hardware used:
Windows XP Pro, Intel Chipset, 3.25GB Ram, WD External Drive

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hey bro, maybe by checking your msconfig and see what application you dont want to run on startup (background).

if you have 2 pc’s you can transfer the file over network to another pc by attaching your hdd to another pc…

its quite hard to tell what is happening to your pc without seeing the problem…do let us know what other steps you have done so that we can give you other ideas…

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Slow computer response has many various reasons and there many factors that need to be considered. The most important thing is to remember that upgrading the hardware specifications of your computer system is the best way to improve the overall performance of the computer system.

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  • Technochic
    You can also try defragging your drive, that should help. I suspect that has not been done in a while either. How much memory have you got on the system? You may need more as Office applications can take a lot of resources.
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  • jinteik
    he has 3.25gb of ram
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  • Pjb0222
    Ensure that Outlook and MS Communicator are NOT set to automatically start at login. These two items can from add several minutes to 15 minutes or more to start up times (depends on to many factors to speculate). Neither application is very multitasking friendly at start up and Outlook has just never been properly multithreaded. (I have not tested Outlook 2010). As others have mentioned, look at your start up items. Too many things now load their own update check or "speed launch" that loads at start up. Most of these you don't need. Personally, I am NOT a fan of Norton (it extends itself to deeply into the system and clogs things up)(nor CA nor McAfee). Find a lighter weight protection solution There have been several past discussions. I find most suites to be overly intrusive nowadays, but they are good for the casual user. If you can get to a command prompt, ROBOCOPY is your friend for copying data. An alternative is if you can reach the system remotely and copy data that way. Either may be faster, Booting to Safe mode with networking may allow you to copy to another system. Finally, create a Windows PE based disk that supports your machine and boot from it to copy your files. The current WAIK has tools to create a PE disk or there are several rescue disks online.
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  • Stevesz
    Since you say that the slowness occurred upon the install of Outlook Communicator, uninstall it. If this resolves your issue, speak with the vendor of the product to determine what the problem may be. If this does not resolve the issue, then there are several things to look at. Do you have more than 10% free on your HDD? If not, clean it up. Use Task Manager to determine what processes may be using a large percentage of CPU cycles. If you do not recognize the file name, search for it on your drive. If it does not need to be loaded, use MSCONFIG to take it out of your start-up. If it does need to be loaded, look to the vendor for help. You will notice, no doubt, a number of SVCHOST.EXE processes running. If one of these is showing a large number of CPU cycles being used, you will need to get something like Process Explorer by Susinternals. This can be found on the Technet section of the Microsoft site. This program will show you all the processes being run under each instance of SVCHOST.EXE and you will then be able to determine which process is causing the high CPU usage. Let us know if none of the suggesstions in this message, or in the other replies have helped you resolve your issue.
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  • Craisin
    One thinh you can do is get rid of Norton's. It is notorious for slowing down machines and there are much better alternatives out there. The best in my opionion is Avast Anti-Virus, which is free (the paid version is exactly the same, and I am so impressed with it, I paid for it!) The hard part will be getting rid of Nortons. It is extrememly difficylt to displodge from everything because it is so pervasive and does not uninstall cleanly. The best Uninstaller by Far is "Revo Uninstaller",.Again there is a free version. I think uninstalling Nortons and installing Avast would be a great first step, and then perform your maintenance again to clean-up the registry (and defrag it if you can using say, XP Repair Pro), then defrag the drive using Auslogics Disk Defrag (a great free defragger).
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  • Craisin
    Further to my last message, my job is actually PC Maintenance and the list of 12 tools I use on a machine to bring it up to top speed etc. shows below ( run in order from 1 to 12). I have never found this procedure to fail. 1. Belarc Advisor - Gives a complete listing of everything you need to know about your computer, memory on board, disk capacity, resident programs in memory, etc. etc. etc. 2. Windows Update - Make sure you have updated your operating system to include all recent patches etc. 3. Use the site http://www.fileresearchcenter.com/whatsrunningpre.html?tag=INDEX to see what is current running. 4. Revo Uninstaller Pro - Uninstall any programs you no longer need. You may find running beforehand the normal Windows "Add/Remove Programs" to ascertain programs you have not used for a long time helpful. 5. SuperAntiSpyWare Professional - Ensure you have no Spyware (a common slower down of machines) 6. NoClone - Get rid of duplicated files on your PC. You will be surprised how much this program cleans up your PC 7. PC Fixer - A good program (run "TuneUp" only) 8. 1-Click Maintenance 9. PC-Repair Pro (Clean the registry, reboot, then defrag the registry and again reboot) 10. Run "The Ultimate Troubleshooter" - A GREAT advisor on what should and shouldn't be running on your PC: www.AnswersThatWork.com 11. Auslogics Disk Defrag 12. MetaProducts Startup Organiser - Finally, check out what you want running on start-up and what you do not. www.Metaproducts.com
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  • Craisin
    SAorry, item 9 in the list should read: 9. XP-Repair Pro (Clean the registry, reboot, then defrag the registry and again reboot)
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