XP machine connection to Windows 2000 Server

25 pts.
Tags:
Microsoft Windows
Networking
Tech support
I have a Toshiba Equiem Desktop which belongs to my MD. He complained that it was not logging on to the Windows 2000 Server.After making sure the cables where all seated properly and restarting the machine it logs on succesfully. But the next day the same problem. I have installed a new network card and replaced all cables. I have located the machine onto different Hubs and Switches but the problem still persists. Can any please offer any more solutions Thanks

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Does it always log on to the server when you try it?

Check he is logging onto the domain and not onto his local PC as my boss did for a while.

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  • Greenie
    Have you checked the event logs on the server for any specific errors related to his system or user account? That is where I would start. Any errors reported in the logs can help greatly in finding a solution. Look for events in the System log with the source being; Browser Userenv Netlogon Post anything that may look questionable.
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  • GrahamPD
    We have similar issues that turned out to have nothing to do with the computers (directly). The switch, when sencsing something new active on the port, ran through a test for loopbacks. This took a little while to complete (about 30 seconds). During this time any connections to the server would fail. Long period of inactivity on the network could trigger this as well. XP booted much faster than our older systems, so depending on configuration and what loaded up on boot, some machines were trying to login before the network was ready. It behaved just like a deadline, causing all sort of problems. What was maddening is that until we figured out what it was, we couldn't see a pattern at first. I would suggest that if there is a switch involved you take a look at a PORTFAST setting. If you turn it off be very careful NOT to create an loopbacks, as this could knock out the whole network until resolved. Is this is the problem XP also has some options that could help. I would start by searching on cached credentials. Graham
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  • Trigano
    When you are running XP Pro you should make yourself member of the domain, via Control Panel - System. In case of XP Home, you cannot become member, but when you use a local account with the same credentials and password as in the domain, you can still link to drives in the domain. Connect them via the Explorer, Tools - map network drive and select the option being another user.
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  • Steves54
    Very unusual for it to log on one day and then not log on the next. Is the computer in question receiving and IP thorough DHCP? run an IPCONFIG /all from the command prompt to see if it has received an IP when not logging on. Also run IPCONFIG /release and then / renew. Is the server running DNS? if so set the primary DNS in TCP/IP properties to the server address. Let me know if this helps.
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  • Joelsplace
    I had this problem (The system cannot log you on now because the domain is not available) a lot with SP1 and still sometimes with SP2. M$ has a patch for it but it doesn't work. Switch the computer to some imaginary workgroup and then join it to the domain again. That always fixes mine that have SP2. I do have a 2003 server instead of 2000. KB824302 is the fix that didn't work for me. Joel
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  • Stevesz
    Is the machine running XP Home or XP Pro? Is the server stand alone, or is it in or a DC? If he is running XP Home, he would not be able to join a domain, but could still log into the server. I had a similar problem when a client purchased a machine with XP Home installed on it. This was when XP just coam out, and teh details are somewhat fuzzy, but I wa able to have it log into a domain server, without joining the domain, but not at startup. Doing it at startup gave the same results you are seeing, sometimes it did, and sometimes it did not. I created a batch file taht would map the drives needed with the net use command. Upon trying to map the first drive, the user was presented the login screen and was able to login, and the needed drives were mapped. This worked everytime. The command looked something like this: net use f:=server_namedirectory_name If you want to live dangerously, or the MD is sure the machine is not accessable by anyone else, you can use the options available with net use to log the MD in so he does not need to do it each time. I would generally advise against this, though, with all the medical privacy laws and what not, and on general security grounds as well, but it is possible. Steve//
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  • Esfandee
    Hi make sure that your physical connectin between workstation and server is OK(i.e using PING command). Make sure that there is no IP Confilict in your network if you are not using DHCP.
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  • Josephs
    We had the machine that had the same problems. In the end, I demoted the machine from the Domain back into the workgroup and then added the machine back to the domain. That resolved my problem and no further complaints from that user.
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  • Guardian
    Hi, What error message is appearing when it fails to log-on? XP Pro and Home both can work on a domain,without much fuss! HAve you chexked in the event log of the XP laptop? Also were does his office cables run though? What cabling are you using? I once had a problem when physical networking,one of my assistence cabled above Flourescent Lights,only if the lights were off would it work,but when the lights were on it was offline. When you go and log the PC on and it connects how do you perform or what procedure do you follow? Newton
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  • Bridgeman
    Thanks for all your Advice For some Strange reaon he has not complained recently. He is using XP Professional and even when he cannot apparently log on to the Domain he still appears to be getting an IP address from the DHCP so the physical link appears to be there. If it comes back again I will take the advice of removing it from the Domain and relinking it later Thanks for all you help
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  • ELPUEBLO
    In network connections Try to Manually Set the DNS so that it is the Address of the server (leave recieve IP from DCHP but change the DNS setting) The problem maybe that the Computer is going out to the Internet and then looking for the Domain (esp. if the domain is not a true (registered) domain, like mine.
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  • Guardian
    I think maybe you should try and discover the actual cause.Sort of resolve it before it occurs.You know how management can get. Newton
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