We have a Xerox 4595 attached to our i5 as a remote outq. It works well, except the meter report (a.k.a. usage report) counts all pages printed from the i5 in one user account with the name "unknown@port97". What we want, of course, is the true user IDs listed in the report so office management can bill the correct department. Has anyone seen this problem and know a fix for it?
April 2, 2009 3:22 PM
April 3, 2009 2:07 AM