A user has a menu option to display an output queue. When I hit F20 in this option, it displays the Work with All writers screen. When she hits F20 it displays the work with printers screen (like F22 also does). She confirmed that the same thing occurs on different PCs. She also checked the keyboard mapping locally and it was setup correctly. Is there a shortcut or function key that is saved by userid or something that would explain this difference
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