Word2007 cannot find mapped drive to save

10 pts.
Tags:
Mapped drives
Microsoft Word
Word 2007
In 2 of our LANs, 2003 and 2000, we map student drives to the server. MSWord2000 allows students to create documents and save them to their mapped drive. When we updated them to WSOffice 2007, they can see and open documents in their mapped drive but cannot save changes or save a new document. This is on both the 2003 LAN and the 2000 LAN. On the 2003 LAN we built a new 2003 server and mapped an additional drive in the student scripts, they can save to the new server. Why can't they save to the old 2003 server?

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Just a guess, as to where to start looking. With the building the new Win 2003 server, I’m assuming you installed all the latest patches updates. Are all these present on the original problematic 2003 server? There might be a permissions issue as to who can write to the server, perhaps there are some legacy aspects to your problem server 2003, was this server made from scratch or was it upgraded from an earlier version? Settings can get passed with upgrades and cause problems in newer versions. I had an exchange server that was upgraded from Exchange 5.5 to Exchange 2003 to Exchange 2007. A setting from the 5.5 version gave me three days of problems trying to get our e-mail to work with phones… Also check to see if the students are part of a group with write privileges.

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  • carlosdl
    Can the students create or modify other types of files (for example plain text files) in their mapped drives ?
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