Browse to the files, right click, and select Open With. A dialog box should appear. Navigate to Microsoft Word. Check, “Always use the selected program to open this type of file.” And then click OK. You should be set.
unfortunately this user says they have already tried this and it has not worked. Tani, do you have word viewer installed as well as office? Can you unistall the viewer? If so, try that and do a repair of Office 2003.