Word 2002 crashing

8120 pts.
Tags:
Microsoft Outlook
Microsoft Word
Terminal Services
Word 2002
We have users in a Terminal Services environment, who run their Microsoft Office products off a central server. Two different users are suddenly having issues with their Word program - one crashes immediately upon opening, the other will open documents, but tends to freeze after opening the documents. Both users show double instances of Word and/or Outlook in Task Manager when I go in - and it is extremely difficult to get them out of Word once it is jamming. Has any one seen anything like this before?

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This issue ended up being corrected on the server itself. Puzzling, as the performance complaints were limited to just a few of the users……

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