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AndreaF
6,200 pts.
 Word 2002 crashing
Microsoft Word, Microsoft Word 2002, Outlook, Terminal Services
We have users in a Terminal Services environment, who run their Microsoft Office products off a central server. Two different users are suddenly having issues with their Word program - one crashes immediately upon opening, the other will open documents, but tends to freeze after opening the documents. Both users show double instances of Word and/or Outlook in Task Manager when I go in - and it is extremely difficult to get them out of Word once it is jamming. Has any one seen anything like this before?

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ASKED: September 8, 2008  8:50 PM
UPDATED: September 9, 2008  3:51 PM
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This issue ended up being corrected on the server itself. Puzzling, as the performance complaints were limited to just a few of the users......
Last Wiki Answer Submitted:  September 9, 2008  3:51 pm  by  AndreaF   6,200 pts.
All Answer Wiki Contributors:  AndreaF   6,200 pts.
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