Wireless network connection problem

5 pts.
Tags:
Netgear
Routers
Wireless networking
WPA
WPA2
I'm having trouble getting a 4 year old (approx) Packard Bell PC with XP and SP3 installed with a Netgear WG311T wireless network card to connect to my TP-Link TL-WR841ND wireless router. I have the routers security set up as WPA-PSK/WPA2-PSK Passphrase. I have tried the network card in another PC and it connects to the router without any problems, but when installed in the Packard Bell PC it cannot connect to the router unless I disable the routers security settings. I have tried using both Window XPs and Netgears own softwear to control the network card. One strange thing is that when setting up the security in Windows XP to WPA-PSK/AES it defaults back to Open/WEP. I'm sure i've read somewhere that WPA-PSK/WPA2-PSK Passphrase does not work on certain older PCs. Is this correct and if so is there a way to fix it?

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Make sure that your NIC has the latest drivers, some older NIC’s do not handle WPA2-PSK at all. Try switching the security to WPA-PSK on both router and device and see if that works. You solution might just be to buy a newer WiFi Card for your system.

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If you’ve tried the card in a different system and it works as expected (i.e. it connects to the network), then the issues does not lie with the physical network card at all. Does the other PC also have XP SP3 installed? I have run into several situations where the Intel 2200BG chipset (in particular) will not work with SP3 at all.

Of course, as stated above, the drivers need to be the latest revision

If the second computer IS running XP SP3, then check to see if there are any updates on the Packard Bell which are NOT resident on the other system, or any updates on the other system which ARE resident on the Pac Bell. Also, if the system is old enough, you may need to adjust the expansion slot properties: make sure that it (the slot) is set to “Bus Master = ON”, or if not possible, that the card is inserted into a Bus Master slot. Make sure that the slot you are using is NOT adjacent to the video card.

If none of that works, see if you can adjust the PCI slot properties (I’m assuming it’s a PCI based system…): if set to “LEVEL”, reset to “EDGE”. If set to EDGE, reset to LEVEL.

Keep us posted…

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  • Kevin Beaver
    Depending on how valuable your time is you may be better off getting a new wireless card - or even a new computer. I've experienced a lot of issues with Packard Bell's over the years and am not surprised you are either.
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