Wireless Connection

420 pts.
Tags:
Network connectivity
Wireless
My friend has a Compaq nc4000 that she purchased from the IT Department at her lawfirm. Everything on the laptop works great except that it does not detect wireless access points. Tried refreshing, reinstalling drivers from HP and ensured the hardware was detected. It shows as if was working properly, but yet we are unable to connect without using an Ethernet cable. Any ideas would be appreciated. Even the simplest ideas would work. Might of bypassed something easy to check. Thanks.

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This may seem way too simple, but is the wireless switch on? Some computers have a physical switch, others need you to press an Fn + Function Key combination to toggle it.

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  • Schmidtw
    You may also want to check the settings in the BIOS as many wireless adapters will actually power off connectivity but still technically be on. I also suggest the following: On your desktop or in the start menu right click My Computer and then drop down to properties. Go to the hardware tab, click Device Manager, locate the wireless adapter, right click it, disable it, wait a bit, and then re-enable it.
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