Windows XP Tablet Edition getting error with atginahook.dll

5 pts.
Tags:
Login
Tablet
Windows XP
Hello, I am troubleshooting a laptop running Windows XP Tablet Edition, and am getting errors when trying to boot into Windows. The system starts up normally, but when it gets to the login screen, it has an error message which states: "User Interface Error The Logon User Interface DLL ATGinaHook.dll failed to load Contact your system administrator to replace the DLL, or restore the original DLL" The only option I have is to restart the system, which of course brings me back to the error again. I've checked all over and can find no information on this DLL (I'm assuming it's malware or a virus), and running a virus scan doesn't find anything. The system will boot into Safe Mode where I can log in properly, but Last Known Good Configuration gives me the same error. Has anyone seen this error before who can shed some light on what I can do? Thanks!
ASKED: January 10, 2008  2:49 PM
UPDATED: January 28, 2008  11:58 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

This problem is mostly related to hardware issues. Try to find out any loose components like interface cards, ram, etc.

Here is some information from Prevx, an anti-malware vendor:
<a href=”http://www.prevx.com/filenames/80825914960157898-0/ATGINAHOOK.DLL.html”>

http://www.prevx.com/filenames/80825914960157898-0/ATGINAHOOK.DLL.html</a>

When you boot into safe mode, you can search for it and try to rename it to something like —ATGINAHOOK.DLL

Restart your computer, and hopefully, the problem will go away.

I hope this helps.

Craig Herberg

Discuss This Question:  

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following