Home > IT Answers > Microsoft Windows > Windows XP start up problems
J0nev0ns
5 pts.
Q:
Windows XP start up problems
Windows XP, Power failure, Windows Hardware, Hardware failure
There was a power failure whilst my computer was on, upon turning it on again it comes up with the 'windows did not shut down properley screen' however it doesn't allow me to choose an option to start as it is stuck on the selection 'start windows normally'. after the 30 second countdown it automatically begins to start windows normally, it loads a few bars on the windows xp load up screen and then resets and loops to the beginning again and repeats the above. i've had a similar problem before and i think there was a short in the hard drive meaning i had to buy a new one and reinstall windows. does anybody know a way around this or is my hardware permanently damaged?
ASKED: Mar 16 2009  8:09 PM GMT
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Mshen
24710 pts.
A:
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Your keyboad or motherboard may have been damaged. Try another keyboard. If you can't press F2 or Delete to get to the bios, you may have problems with your motherboard.
Last Answered: Mar 18 2009  10:43 PM GMT by Mshen   24710 pts.
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JonathanPDX   15 pts.  |   Mar 17 2009  9:43PM GMT

Power OFF the computer by holding the power button in/down until the system completely shuts off.

Restart the system and press [F8] to access the boot menu.
Choose SAFE MODE with Networking.
Allow the system to start.

Once in SAFE MODE, use browser to go to:
Download and install CCLEANER.EXE
Run CCLEANER.EXE and allow it to delete browser temp files, prefetch, Windows temp files, etc.

Restart System and allow to boot normally.

Keep your system clean of unnecessary temp files.

It might also help to run a malware scanning application such as Spybot, Malwarebytes, etc. to ensure
that you are not the victim of malware. This should be done in SAFE MODE as well.

Remove or disable any unnecessary applications that run at startup.

Don’t load toolbars…they, like banks, really aren’t your friend.

 

Pressler2904   2175 pts.  |   Mar 19 2009  3:59PM GMT

Sorry for the late response here:

See if you can get hold of a Windows XP installation disk ((NOT a recovery disk) and perform a re-installation (also called an in-place upgrade) or Windows. Althought it may be that your hardware is damaged, it sounds more like a corrupt OS.