Windows XP Folder Options

10 pts.
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Microsoft Windows XP
We just changed to a new file server which has a different name. Most of the Windows XP machines caused very little problems changing the synchroniced folder options. Some had to be moved back to C:Documents and Setting"PROFILE NAME"My Documents, they moved back to the network drive to get it to work, but it worked. Then I have several that do not show any "Offline Folder" options tab. When you select "My Documents", "tools", "Folder Options" there should be an "Offline Files" tab but it is missing. I have not found a way to correct the missing tab. Without this tab I can not stop the computer from trying to synchronize with the old server location. Does anyone know what I can do to get the "Offline Files" tab to show up?

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The following information is from MS KB 307853:

Troubleshooting
? You cannot use offline files.

This can occur if the Fast User Switching feature is enabled. You cannot use fast user switching when you use offline files. To disable the Fast User Switching feature: 1. Click Start, and then click Control Panel.
2. In Category view, click User Accounts.
3. Click Change the way users log on or off.
4. Clear the Use Fast User Switching check box, and then click Apply Options.
5. Quit User Accounts, and then quit Control Panel.

Does this help?

Discuss This Question: 2  Replies

 
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  • DAdams
    I have disabled "Fast User Switching" and the "Offline Folder" tab still does not show up. Someone else said to try to shut off Terminal Services and that did not work either. I did reboot after making each change. Still looking for any suggustions that might help.
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  • Poppaman
    This is a registry and/or group/local policy issue. I found the information below on a Tablet PC discussion board (poster is referenced/acknowledged at the end of the instructions). There was also, in this scenario, an issue with the "offline folder" options being greyed out after finally enabling them. That issue was resolved by moving the PC in question out of a group which disallowed offline folders.... Here is the post: Re: Synchronization offline files tab missing -------------------------------------------------------------------------------- Offline Files requires you have rights to manipulate the files in question, Drew, i.e., the account needs to be a member of the Administrator group or granted the rights to move, edit, copy, etc. Could you create a new user account (from "the" Administrator account) which is part of the Admin group, and then try from the new account? If that doesn't work, it sounds like perhaps checking the group policy is next in line. You can go to the Command Prompt (not Start/Run) and type in "gpresult" without the quotes. Look for this at the end of the report: ===== The user is a part of the following security groups: ---------------------------------------------------- None Everyone Debugger Users BUILTINAdministrators BUILTINUsers LOCAL NT AUTHORITYINTERACTIVE NT AUTHORITYAuthenticated Users ===== If that isn't what you're seeing, then we need to edit the Registry. This must be done with extreme caution. Go to Start/Run and type "regedit" without the quotes. It is always a good idea to back up the Registry before making any changes. You can do this when you've opened the file by using File/Export. Next, navigate to these Registry keys: ===== HKEY_Local_MachineSoftwarePoliciesMicrosoftWin dowsNetCache HKEY_Current_UserSoftwarePoliciesMicrosoftWind owsNetCache ===== If the entry for "NoConfigCache" is set to 1 (that's one), it disables the tab from appearing. Changing it to 0 (zero) should make it appear. Make sure to save your changes. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone ====================================== Here is a link to the original thread: http://www.tabletquestions.com/showthread.php?t=2852 Best of luck, PoppaMan
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