Thanks for the idea. Unfortunately I tried that earlier. On this machine - that key doesn't have any don't load attributes. In fact there is an icon loading in control panel for printers and faxes it's just the wrong one. Instead of the printer icon the one appearing is a generic one (as if there were no icon availalbe) and has the label of "Folder" instead of "Printers & Faxes". When the user double clicks "Folder" the printers window opens as it should. The fact that the link works properly just causes the user to want me to change the icon to the correct one, which of course I haven't been able to figure out. Hope that helps. OWG First, hi, I found your problem interesting and did search a bit about it. I am sure you did too but I found a solution that makes sense to me so It could be worth a try here it is : Click Start, Run and enter REGEDIT Go to: HKEY_CURRENT_USERControl Paneldon't load Look in the right pane and you'll see the Control Panel Icons that have been disabled. You can either right click on the "don't load" subkey and select Delete to restore all disabled icons, or you can right click on each of the items in the right pane and select Delete to selectively restore them. Scroll up to Control Panel Applets for a listing of what each one is. The change will be seen the next time you open Control Panel. If this doesnt work let me know. Nicolas

Thanks for the idea. Unfortunately I tried that earlier. On this machine - that key doesn't have any don't load attributes. In fact there is an icon loading in control panel for printers and faxes it's just the wrong one. Instead of the printer icon the one appearing is a generic one (as if there were no icon availalbe) and has the label of "Folder" instead of "Printers & Faxes". When the user double clicks "Folder" the printers window opens as it should. The fact that the link works properly just causes the user to want me to change the icon to the correct one, which of course I haven't been able to figure out. Hope that helps. OWG First, hi, I found your problem interesting and did search a bit about it. I am sure you did too but I found a solution that makes sense to me so It could be worth a try here it is : Click Start, Run and enter REGEDIT Go to: HKEY_CURRENT_USERControl Paneldon't load Look in the right pane and you'll see the Control Panel Icons that have been disabled. You can either right click on the "don't load" subkey and select Delete to restore all disabled icons, or you can right click on each of the items in the right pane and select Delete to selectively restore them. Scroll up to Control Panel Applets for a listing of what each one is. The change will be seen the next time you open Control Panel. If this doesnt work let me know. Nicolas