Windows Update has stalled

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Windows Updates
I've been trying to run Windows Update for the past day but it keeps stalling / hanging. Should I start over? Or continue to wait?

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Sometimes ending an update before it finishes will leave partial files and possibly keep your system from booting up again. Try booting up to an old restore point and see if that gets you back. I have had some Win10 updates take a few hours to complete with multiple restarts (on it’s own).

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  • ToddN2000
    You said keeps stalling, does that mean you have cancelled/ended it before? Usually if on a laptop there will be a message saying it should be plugged into a power source. The reason if the battery dies during the update you will be facing similar issues. It will also show messages not to turn off your computer during this process. What version of Windows are you running?
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  • Subhendu Sen
    When it was stalled? Do you have a good anti-virus installed there? Before doing or resuming update process, run the anti-virus and scan/clean, if possible.
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  • bhannah
    I have seen this happen in both Win 7 and Win 8 when there is a failed patch. The first time that I saw it in Win 7 is Windows Defender and Microsoft Security Essentials failed to properly patch causing the Windows Update fail. Check the update history and look for a failed update or updates. Follow the instructions to remove these failed updates and then try and rerun the patching processes.
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  • jamieliam123
    If this occurs several times try the below: (has always worked for me)

    Stopping services pertaining to Windows Update

    1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

    2. If you receive a notification from User Account Control simply click Continue.

    3. At the command prompt, type the following, commands and then press ENTER after each command.

    net stop wuauserv
    net stop bits

    net stop cryptsvc

    4. Please do not close the Command Prompt window.

    Renaming folders pertaining to Windows Update

    1. At the command prompt, type the following commands, and then press Enter after each command:

    2. ren %systemroot%\System32\Catroot2 Catroot2.old

    3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

    4. Please do not close the Command Prompt window.

    Registering DLL’s pertaining to Windows Update

    1. Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

    2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

                -or-

    3. You can manually type each command at the command prompt:

    regsvr32 c:\windows\system32\vbscript.dll /s

    regsvr32 c:\windows\system32\mshtml.dll /s

    regsvr32 c:\windows\system32\msjava.dll /s

    regsvr32 c:\windows\system32\jscript.dll /s

    regsvr32 c:\windows\system32\msxml.dll /s

    regsvr32 c:\windows\system32\actxprxy.dll /s

    regsvr32 c:\windows\system32\shdocvw.dll /s

    regsvr32 wuapi.dll /s

    regsvr32 wuaueng1.dll /s

    regsvr32 wuaueng.dll /s

    regsvr32 wucltui.dll /s

    regsvr32 wups2.dll /s

    regsvr32 wups.dll /s

    regsvr32 wuweb.dll /s

    regsvr32 Softpub.dll /s

    regsvr32 Mssip32.dll /s

    regsvr32 Initpki.dll /s

    regsvr32 softpub.dll /s

    regsvr32 wintrust.dll /s

    regsvr32 initpki.dll /s

    regsvr32 dssenh.dll /s

    regsvr32 rsaenh.dll /s

    regsvr32 gpkcsp.dll /s

    regsvr32 sccbase.dll /s

    regsvr32 slbcsp.dll /s

    regsvr32 cryptdlg.dll /s

    regsvr32 Urlmon.dll /s

    regsvr32 Shdocvw.dll /s

    regsvr32 Msjava.dll /s

    regsvr32 Actxprxy.dll /s

    regsvr32 Oleaut32.dll /s

    regsvr32 Mshtml.dll /s

    regsvr32 msxml.dll /s

    regsvr32 msxml2.dll /s

    regsvr32 msxml3.dll /s

    regsvr32 Browseui.dll /s

    regsvr32 shell32.dll /s

    regsvr32 wuapi.dll /s

    regsvr32 wuaueng.dll /s

    regsvr32 wuaueng1.dll /s

    regsvr32 wucltui.dll /s

    regsvr32 wups.dll /s

    regsvr32 wuweb.dll /s

    regsvr32 jscript.dll /s

    regsvr32 atl.dll /s

    regsvr32 Mssip32.dll /s

     Restarting services pertaining to Windows Update

    1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

    2. If you receive a notification from User Account Control simply click Continue.

    3. At the command prompt, type the following, commands and then press ENTER after each command.

    net start wuauserv
    net start bits

    net start cryptsvc

    exit

    4. Now please check for updates using Windows Update to see if the issue has been resolved.

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  • ToddN2000
    @jamieliam123: Thanks for the info. I'll file that one away for future reference in case someone calls me with this kind of problem.
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  • Subhendu Sen
    Check the update history, and make sure there is nothing pending for update. If yes, you can start over/fresh update.
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