Windows SBS Server 2003 – User Cannot Login

30 pts.
Tags:
SBS 2003
I have a user that cannot login. He has been on the domain for three (3) years. Starting this week, he could not login. The account was not locked out or disabled. I reset his password (blank), and he was able to login. The next day - same thing. The third and fourth day, he was fine. Today, he cannot login again. I reset his blank password, and he's good. In all my years, I've never seen or heard of this situation. There are fifteen (15) users on the domain, and it is only the one user that has this issue.  We've tried this from WinXP Pro SP3 clients and Win7 Pro SP1 clients with the same results. Any thoughts?

Software/Hardware used:
Windows SBS 2003

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Sounds like his profile might be corrupt. If you rename his profile on the server (username.old) and have him log back in to create a new profile – then take the new NTUSER files, replace the original ones and rename the profile to what it was (you will have to delete or rename the new one first)

If that doesn’t work, you might need to recreate the Active Directory user account. Those are the only things I’ve seen create the type of problems that you mention.

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  • TomLiotta
    What error or message is logged? Tom
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  • Subhendu Sen
    Various reasons might be there, in which one of is there any new gpo/ modification made to old gpo ! Try to unlink gpo by disabling them for searching that any gpo makes cause for that(if possible). In msconfig editor > services tab > hide all microsoft services > by switching startup tab and click disable all following OK button. Now login on to the problemsome PC and see if there any progress happens. Not sure, but try to dnld MPS Reporting toll from MS sites to resolve this issue. if the prob persists,  What error message (exact text) are u getting when try to log in..... Restart the system and log on a problematic user account
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  • BKSpeck
    Thank you Andrea!  I will give your suggestion a go...
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