Windows account password does not match Notes password

45 pts.
Tags:
Lotus Notes
Windows Security
We have an issue where the user is getting a message that his Windows account password does not match his Notes password. The problem is that the user does not have a local account. We are in a managed workstation environment logging in to the network. The problem is that without access to the local account, Notes cannot see some files on the local PC since it is not accessing a local account. Is there anyway to resolve this without having a local user account.

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i would check to ensure the network (either the user or notes) has permissions in NTFS security to the local files and folders that notes needs or the user is wanting to use.

David Vasta –

I am a Lotus Admin and this is a pretty simple fix. The message is telling you the truth. The Notes ID for that user and the log in they used to log into Windows is not the same. This is a feature of Lotus Notes since 6.5 I think. You can turn it off so that it forces the user to authenticate to get into Lotus Notes each time using the supplies Notes ID password along with the users name in the ID file.

To turn it off open Lotus Notes then click FILE> SECURITY> User Security. This is going to ask you for the user IDs password. Then once you are in the security settings you can either make the user password match the Windows password using the “Change Password” button or uncheck the box that says to use the Windows password to log into Windows. Click OK and then you are done.

There was a need from the Lotus User community to have a single sign on into Lotus Notes, and they delivered unfortunately not everyone reads all the manuals with Lotus Notes and learns what all the settings are for, just another hidden treasure.

Thanks,
David Vasta

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  • Prusa
    Thanks. Looks like that is where we need to go. Only issue is that when I go to deselect the "use the Windows password to log in" it is "greyed" out and I can't deselect. I checked on one user who is an admin on his PC and another user who is not an admin and both are "greyed" out.. Thanks again. Paul Prusa
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  • Brooklynegg
    There is a windows service that loads to manage single sign on. You can find it in the user's Windows services. When it is running, there are two tasks in the task manager processes: nsl.exe and nslsvice.exe. Once you have disabled the service and these tasks are no longer running, it is possible that the option will no longer be grayed out in the settings. Give it a try.
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