Windows 7 updates causing problems

6,360 pts.
Tags:
Win 7
Windows Updates

This is getting irritating. This is the second time in the past few months after a large windows update my system got corrupted. The last windows update I applied had 39 updates. After the updates were done I powered off the laptop. A week later I went to use it and it displayed the message applying updates. When finished, I logged in and got a message preparing desktop. Then it looked like my factory settings desktop. All my icons were gone and it had me "logged in" as my id with a TEMP.  in front of my id. I had to do a system restore to get everything back to a workable environment. Has anyone else had this issue? I run a clean PC and the following to keep it that way. ZoneAlarm, AVG, and weekly runs of Spybot, MWAV and Ad-aware.  Any suggestions?? 



Software/Hardware used:
widows 7 64-bit
ASKED: November 22, 2013  4:12 PM
UPDATED: November 26, 2013  4:57 PM

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  • Kevin Beaver
    You might consider a clean install. That can fix a lot of problems.

    I've seen many of the Windows 7 updates that require several reboots. Perhaps you powered on in the middle of one of those cycles and something became corrupted.
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  • ToddN2000
    I've been working with PC since the early 1980's. I know how sensitive install and updates can be. I usually shut down everything to almost a restricted / safe mode state to make sure there are no conflicts. The only thing I can think of is something happened when the laptop was left alone. It was plugged in to a power source so it could not have been the battery power issue. The problem must have occurred on the reboot.
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  • bhannah
    I had the issue Win 7 Ultimate when one of the updates failed with no warning.  I went and looked at the update history to see which one had failed and when.  I then went to Microsoft and looked at the knowledge base for that particular error message.  I attempted to use the correction that Microsoft published several times and this did not work.  I also tried a repair of the system (moving it back to date prior to the failed update install).  While it did fix the boot message error, it did not repair the damage in the registry.  The damage is in the registry not allowing the update to proceed and that did not change with the repair.  I then did backup of all the data files on the machine and then did a clean install of the Win 7.  That fixed the issue.  I realize that was a very time consuming operation, and I did try and follow all the Microsoft solutions, but sometimes it is faster to backup the datafiles and either do a reimage of the machine using a known good image, or do a clean install of all the software and then put the datafiles back on the machine.
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  • ToddN2000

    May have to do that as a last resort. Just hate the thought of re-installing all the software and data. That will probably take a full weekend.

     

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