Windows 7 printing

40 pts.
Tags:
PC/Windows Connectivity
Windows 7
Windows 7 error messages
Windows 7 in 2010
Windows 7 Printing
I am getting the error:

"Windows cannot connect to the printer. Operation failed with error 0x00000002"

Both the PC's are in one domain. This problem is only with one PC in domain but for the same PC, expect printing sharing the folder is OK.


Software/Hardware used:
windows 7 & compaq pcs

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Please give more details about printer connection USB/Wi-Fi/Networked?
also What OS ver Win 7 Home/Pro/Ultm?
Compaq PC – model and rev #
ok

Discuss This Question: 3  Replies

 
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  • Aguacer0
    Is the printer shared on a server or another PC? Is the other PC Windows 7 as well? It could be a driver issue but not enough information has been provided.
    8,135 pointsBadges:
    report
  • Tbennett
    Also check to see what type of active network you are trying to connect and from, on each machine. See if they match.
    40 pointsBadges:
    report
  • Shawninc
    When connecting a network printer, the following error was encountered on a Windows 7 64bit computer: Windows cannot connect to the printer. Operation failed with error: 0x00000002 This occurs after browsing to the machine with the shared printer, right clicking the printer, and selecting ‘connect’. Synopsis This issue relates to creating a port for the mapped printer, or the printer UNC. During trouble shooting, we did rename the printer to ensure that it follows “8.3” naming convention used on NetBIOS: that did not resolve the issue. Both computers, the client and sharer, were Windows 7 64bit. Resolution The solution is to create a new ‘Local Port’ using the UNC to the printer share as the name. For example, the printer is shared with the name ‘HPLJ5’ on computer ‘DESKTOP1’. The local port’s name should be ‘\DESKTOP1HPLJ5’. You may create a new port while doing the ‘Add Printer’ wizard from Devices and Printers in control panel. During this process, you will need to install the print driver as it will not pull the driver from the computer that shared the printer. Shawn Zernik
    10 pointsBadges:
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