Windows 7, lotus notes 8.5.2, and doc link problem

5 pts.
Tags:
Lotus Notes
Lotus Notes 8.5.2
Microsoft Windows 7
Microsoft Windows XP
Question, we are in the middle of converting from lotus notes to google apps and starting to convert windows XP users to Windows 7. We are having a problem with users that are converted from windows xp to windows 7 the users also get lotus notes client 8.5.2. FP2. And they are also google apps users on Chrome. The problem is when they get a (lotus notes) document link in google apps, the user clicks on the link in google apps, google apps launches a dialog (External Protocol Request), users then click button "Launch Application" - a blank tab then opens on google apps but the user is not taken to lotus or to the document in question. Any help or direction will be appreciated.

Software/Hardware used:
lotus notes and windows 7

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