Windows 2008 Server : Installed Memory of 21 GB not shown in Performance Window. Only 4 GB displayed.

35 pts.
Tags:
Windows Server 2008
Windows Server Management
We are having a IBM Quadcore Dual Processor Server with 21 GB RAM, running Windows 2008 Server Enterprise Edition.

Our [strong]Visual Basic[/strong] Application is [strong]published in TS Web Access[/strong] in that Server. This is the front end Server

The total installed memory of [strong]21GB[/strong] is displayed while booting and also in the Device Manager. However in the [strong]Performance Monitoring window[/strong], the physical memory shows only [strong]4 GB[/strong].

Since a lot of users connect to this front end Server, we are facing a lot of problems on account of being able to use only 4 GB of the installed memory.

Incidentally we have another server with identical configuration which also runs on Windows 2008 Server Enterprise Edition. This is the backend server which runs our SQL 2008 database. We have no memory issues in respect of this server.

Is it anything to do with [strong]publishing[/strong] our application in [strong]TS Web Access[/strong] ? What should we do to make the entire 21GB available for the users in this front end Server?

We will very grateful for an early solution to this problem.

Thanks

Ravi Krishnaswamy



Software/Hardware used:
IBM Quadcore 21GB

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  • Denny Cherry
    Do you have the 32bit or 64bit version of Windows installed?
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  • Ravikswamy
    We have a 32 bit Version of Windows 2008 Enterprise Server Edition. Eagerly looking forward to a solution. With Regards Ravi Krishnaswamy
    35 pointsBadges:
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  • carlosdl
    As it is a 32 bit OS, it will be able to use more than 4 GB only if PAE is enabled.
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  • Pjb0222
    It can use PAE to access more than 4 GB of RAM if the hardware, OS and application all support PAE and like said before you enable PAE. If possible, use a 64-bit server OS and ensure that your application is written as a 64-bit application.
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