Windows 2003 server hangs after reboot

30 pts.
Tags:
Event ID 5719
Event ID 5783
Event ID 770
HP ProLiant DL385
SQL Server 2000
Windows Server 2003
Hi All, We have a Windows 2003 server ( Model: HP Proliant DL385 ) running SQL Server 2000, in which we always experience issues. The issue is that Windows Server 2003 hangs after every reboot. Sometimes, it has also bluescreened and has created a memory dump. First time, when it bluescreened, the memory dump points to cpqteam.sys and the second time it pointed to afd.sys. On speaking to HP, they asked us to update the Proliant support pack and NCU, but that didn't helped for a longer period. The Server will come to normal after we disolve the teaming and reteam it.. The server also throws the event viewer with the following log such as Browser error, during hang. Moreover, the server will hang only when we reboot. We are experiencing the same issue in almost four servers of same model in our environment. I can see few logs, which are as follows: 1) Event ID 5719, SOurce: Netlogon, Type:Error. 2) Event ID 770, Source: Foundation agents, Type:Warning 3) Event iD: 5783, Source:Netlogon, Type:Error Model is HP Proliant DL385 G2, 4Gb RAM, 2.Ghz AMD Opteron processor, Windows 2003 server standard edition R2 SP2, PSP 8.10. Troubleshooting done by us so far: 1) Network teaming uninstalled and re-installed 2) Network card drivers uninstalled and re-installed from device manager. 3) HP PSP and NCU updated to new version 4) HP has replaced the motherboard too , but of no use. Hence, I am posting my issue to all fellow members and kindly request them to share their thoughts, If anyone would have experienced similar issue in the past. NOTE: we have the DNS and WINS Settings pointing to correct DNS and WINS Servers Again, in all these Server models ( HP Proliant DL 385 G2 , Dual Core AMD Opteron Processor 2218 , 2.60 Ghz, 4 GB RAM, Windows 2003 server SP2 ), we also experience negative ping response. That is, if you ping the local host in the server, you will get replies as follows: Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 Reply from 127.0.0.1: bytes=32 time=-97ms TTL=128 . Reply from 127.0.0.1: bytes=32 time=-88ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms> I am not sure whether this nagative ping response issue is in conjunction with Server hung issue. For more information, please refer the below links: http://wiki.ljackson.us/Negative_Ping_Time OR http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=446006&prodTypeId=15351&objectID=c01075682 Regards, Infosys

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When it blue screens what is the message on the screen? What file is the dump in?

It bluescreened and we analysed the dump and it was pointed to CPQTEAM.sys. Hp has given a solution to update the Firmware, BIOS, NCU, PSP. We updated the drivers and the server was fine for a month and it started hanging after the next reboot.

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