Windows 2000 – removable drive problems (CD, floppy, USB)

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Hello, My PC, Win2k, SP4, will not read cd's from either drive or floppys or a jumpdrive. All devices seem to be recognized by the device manager and are assigned drive letters accordingly. The floppy is recognized and works if you insert a boot disk. The jump drive, when inserted, assigns a drive letter to it. The cd drives, are assigned permanent drive letters, they will not read a cd inserted after the system has booted to the desktop, but will work in two situations - 1)if I insert a cd in the drive and boot to the desktop, that cd works/reads/installs correctly till the drive door is opened, then no matter the drive will not read a cd until rebooted with a cd in the drive. The exception to this is, 2)the cd drives will read an audio cd and auto open WMP and play it. I have a similar system (same motherboard and memory) with an identical model CDR unit that works ok. It has no floppy or CDRW drives in it. Any ideas? Thanks

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What entries are in your Event Viewer ?

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  • Petroleumman
    Hello, Try uninstalling each device through device manager but do not physically remove the device from the computer. Reboot your computer. You should receive the 'found new hardware' pop-up which will allow you to re-install the device. Sometimes conflicts occur or drivers become corrupt and doing this will resolve many of those types of problems. Hopefully it will help in your case! Good luck!
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  • FlyNavy
    Have your tried booting into Safe Mode? Do the drives work then?
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  • Ranger390
    Problem fixed..... to answer the people who responded, the event viewer was clean, just standard messages. I had tried uninstalling the devices and reinstalling before writing in this forum and that did not help. Never thought to enter safe mode to test them, but I think I got it fixed before I rcvd your message. The fix was... thinking back I looked at all the software I installed and used. The last program I installed was NERO cd burning software, but I never used it. In fact I had not used the cd drives since, till one day I did try to and they would not work. What I uninstalled first was the IN-CD packet writing software and VIOLA!!!! all the removable media drives now work correctly. Thanks for the responses. Geo
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