Windows XP shutdown problem

425 pts.
Tags:
Microsoft Windows XP
Windows errors
Is there a known fix for a Windows XP machine that suddenly will not shut down? It gets to the "Shutting down" screen, which I assume means that there are no programs hanging up (and of course prevents the CTRL-ALT-DEL procedure) but never actually shuts down.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Please follow the following troubleshooting steps. I am sure this will help you in fixing your issue with shutdown.

Regards,

Sarfaraz Ahmed

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