Home > IT Answers > Microsoft Windows > Why isn't my XP product key being accepted?
WinComputingATE
260 pts.
Q:
Why isn't my XP product key being accepted?
Windows, Windows XP, Installing/upgrading operating systems
I'm trying to install XP on a Windows 2000 laptop as a new install. I have the correct product key but it's not being accept. Any ideas on why this is happening?
ASKED: Jan 29 2008  4:04 PM GMT
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
RELATED QUESTIONS
Jirvine
520 pts.
A:
 RATE THIS ANSWER
+1
Click to Vote:
  •   1
  •  0
  • Bookmark and Share
You may in fact have to call Microsoft about that,

Make sure you truly are using the right code with the CD you have. Sometimes you get a XP Key and you installed Windows XP SP2 and those two keys are not going to be the same. It's not an easy one to figure out without you double checking the KEY vs. the INSTALL CD and calling Microsoft.

I would offer you my old CD and Key for free that I don't use anymore, but I can't seem to find it. Plus I am sure someone somewhere would have issues with that.

-David Vasta




The other issue you will have is if you have a new set of keys, from the Rev C stuff from when Microsoft had to expand the XP numbers after Vista came out. Those keys will not work with the old CD's. You have to have new Rev C media to work with the Rev C number. We have been experiencing this alot the last few days with our new builds.
Last Answered: Jan 29 2008  4:28 PM GMT by Jirvine   520 pts.
Latest Contributors: David Vasta   900 pts.
  •   
RSS - Discussions Help
Discuss This Answer:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _



_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

CGarcia26C   995 pts.  |   Jan 29 2008  7:56PM GMT

Has the key been activated before, if it has then JIrvine is correct you will definitely have to give Microsoft a call, but are you prompted to do us, usually it gives you the number that you have to call to resolve the problem.

Hope that helps.

CG._