Why does internal server error occur when users log in to OWA?

Tags:
Exchange Server
Outlook Web Access
Secure socket layer
Small Business Server
We have a Windows Small Business Server (SBS) running as a Web server and an Exchange server. We are also using Secure Sockets Layer (SSL). Outlook Web Access (OWA) logs in the Administrator, but no other users are able to log in. Instead, an internal server error occurs. The other users have been assigned to all the same groups as the Administrator within Active Directory (AD). When we navigate to Server -> Protocols -> HTTP -> Exchange Virtual Server -> Properties, forms-based authentication is enabled with no compression. On the Properties pages of “Exchange” and “Public,” the authentication options are grayed-out.

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Is this on SBS 2003 and is it Exchange Server 2003? I found this link with the same problem but it is on a clustered exchange server setup. Hopefully this information regarding security rights on exchange server 2003 SP1 will help you try to find the problem:

<a href=”http://support.microsoft.com/kb/841561″>http://support.microsoft.com/kb/841561</a>

An internal server error is pretty basic, so this above mentioned article may not apply, we’ll need more information to help fully.

Try going into the browser options (Tools/Internet options) and go to the advanced tab and turn <b>off </b><i>Friendly HTTP Error messages</i>, that will give you a better error we can work with to help.

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